Front Desk Solutions
For Full Serviced Hotels
Vouch Check-in SuitePre-arrival, contactless, digital check-in — we have it all.
For Small and Independent Hotels
Remote Front Desk ManagementHelp hotels go fully unmanned at the front desk.
Vouch Self Check-inAVA self check-in — with or without a kiosk.
Guest Experience
Room RequestTowels, toiletries, amenities — without picking up the phone.
In-room DiningQR-led ordering with kitchen and POS integration.
Digital CompendiumHotel info, FAQs, and city guide on every guest's phone.
Facility BookingSpa, gym, meeting rooms — bookable from in-room QR.
Upsells & PromotionsAI-recommended cross-sells priced for your property.
Operations & Productivity
Operations SuiteHousekeeping Room Assignment, Task Manager, Preventive Maintenance and more.
For Small & Independent Hotels
Run your hotel without a front desk
Vouch gives small and independent properties the tools to automate check-in, manage guests, and operate leaner — without enterprise complexity.
Explore more
- ExclusiveLong-form playbooks, announcements, and operational insights.
- Success StoriesHow leading hotels transformed operations with Vouch.
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Success Stories

Real properties. Real outcomes.

Hotels around the world are using Vouch HOME to centralise their operations. Here is how a few of them did it.

Mövenpick Sukhumvit 15 Bangkok

Hotel tech implementation in action

Mövenpick Sukhumvit 15 Bangkok is committed to innovation, and Vouch's platform plays a pivotal role.

Valia Hotel Bangkok

Elevated operations and guest services

Valia Hotel Bangkok transformed its service delivery through innovative Vouch solutions.

Alila SCBD Jakarta

90%+ automation for in-room dining orders

Partnership drastically reduced F&B calls and transformed operations.

Hyatt Place Bangkok Sukhumvit

Successful technology adoption through change management

Close collaboration and proactive change management enabled strong implementation.

Hyatt Regency Koh Samui

Streamlined room service and internal processes

A transformative journey revolutionising operational efficiency.

Amara Sanctuary Resort Sentosa

360° digital transformation for operational efficiency

Amara Sanctuary Resort Sentosa employed HOME to fully automate operational process.

Park Hyatt Niseko Hanazono

Enhanced winter hospitality with facility management

User-friendly interface enables guests to book facilities effortlessly.

Grand Hyatt Kuala Lumpur

Technology adoption for ancillary revenue success

Two key factors propelled the property to the pinnacle of ancillary revenue.

Hyatt Regency Phnom Penh

Doubled revenue while reducing costs

Vouch has revolutionised the way we plan operations at the hotel.

Grand Hyatt Erawan Bangkok

Luxurious digital guest experience

A seamless and streamlined digital experience for guests.

Hyatt House Kuala Lumpur

Reduced 40% of phone enquiries

Technology implementation significantly decreased guest call volume.

Stayfolio

New hotel guest platform introduction

A boutique accommodation solution that introduced a new guest experience platform.

Crowne Plaza Bandung

Spearheads digitalisation efforts

A five-star IHG hotel led property modernisation initiative.

National Heritage Board

Enhanced museum experience through digitalisation

Museums adapted to pandemic challenges through digital solutions.

PARKROYAL COLLECTION Marina Bay

Operational efficiency elevated

Hotels enhanced operational management capabilities.

Pan Pacific Singapore

Adapted operations during changing times

The COVID-19 pandemic prompted hospitality-sector transformation.

InterContinental Singapore – Publico

Luxury dining experience optimisation

A luxury 5-star hotel improved downtown operations.

Andaz Singapore

Successful chatbot project implementation

The chatbot project achieved award-winning recognition.

Unlock Operational Excellence

Take control of your operations. See Vouch in action — a tailored walkthrough of Front Desk Solutions, Task Manager, Room Assignments and Guest Platform.

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