Front Desk Solutions
For Full Serviced Hotels
For Small and Independent Hotels
- Remote Front Desk ManagementHelp hotels go fully unmanned at the front desk.
- Vouch Self Check-inAVA self check-in — with or without a kiosk.
Guest Experience
- Room RequestTowels, toiletries, amenities — without picking up the phone.
- In-room DiningQR-led ordering with kitchen and POS integration.
- Digital CompendiumHotel info, FAQs, and city guide on every guest's phone.
- Facility BookingSpa, gym, meeting rooms — bookable from in-room QR.
- Upsells & PromotionsAI-recommended cross-sells priced for your property.
Operations & Productivity
- Contact
See it in action
Vouch Hotel Operations Management Ecosystem
A suite of back-end solutions. Seamlessly integrated with an award-winning guest-facing platform. Enjoy streamlined workflows and automated operations management with Vouch HOME.
Vouch Task Manager
Boost hotel efficiency with automated task management. Staff can start and finish tasks independently, without manual assignments. Get real-time updates and ensure all departments, from Housekeeping to Engineering, complete tasks and resolve issues promptly.
Automation for Efficiency →The Best Use of Hotel Tech at Valia Hotel Bangkok | Transforming Guest Experience and Increasing Efficiency
See how Valia Hotel Bangkok elevated operations and guest services with Vouch HOME — automating room assignments, streamlining housekeeping, and turning every guest touchpoint into a measurable win.
Read the Case Study →
Room Assignment
Assign daily housekeeping to room attendants in a flash with the Auto-Assign function. Cleaning status updated by the attendant is synced directly to the supervisor dashboard. Any actionable tasks will be instantly notified through push notification.
Room Inspection
Ensure every room meets your high cleanliness standards with automated inspections. Start inspections automatically upon cleaning completion. Easily add comments and photos for clear communication and follow-up.
Preventive Maintenance
Schedule routine maintenance tasks for hotel assets and automate reminders in a timely manner across all departments. Achieve a more consistent process with detailed checklists within each asset item.
Features
The everyday-use details that compound into a consistently better operations day — captured in three small but high-impact capabilities.
- ✓ Comments, Photos and Translations — add photos and auto-translated text to any task for more context and less miscommunication, even across multilingual teams.
- ✓ Offline Capabilities — view task lists, update status, and type messages even when mobile devices go offline. Changes are queued and sent automatically when reconnected.
- ✓ Actionable Insights — leverage data and generate insights to save costs by strategically allocating resources and optimising processes.
