Front Desk Solutions
For Full Serviced Hotels
For Small and Independent Hotels
- Remote Front Desk ManagementHelp hotels go fully unmanned at the front desk.
- Vouch Self Check-inAVA self check-in — with or without a kiosk.
Guest Experience
- Room RequestTowels, toiletries, amenities — without picking up the phone.
- In-room DiningQR-led ordering with kitchen and POS integration.
- Digital CompendiumHotel info, FAQs, and city guide on every guest's phone.
- Facility BookingSpa, gym, meeting rooms — bookable from in-room QR.
- Upsells & PromotionsAI-recommended cross-sells priced for your property.
Operations & Productivity
- Contact
How it Works
1. Access Platform to View Facilities
Guest accesses platform to view hotel facilities available for booking.
2. View Details About Facility
Guest views more details about facility (e.g.: operating hours, dress code).
3. Make A Booking
Guest is able to select booking slot for facility conveniently and view the number of vacancies available.
4. Backend Portal
Hotel staff is able to view, track and manually create facility bookings for guests.
Benefits
Increased Productivity
Crowd control without staffing deployment at the facilities.
Easily Accessible
Book facility slots conveniently via our intuitive facility booking system using mobile phones.
Manage all Bookings in One Place
Flexibility to make amendments and oversee all transactions on the booking calendar for each facility on a unified platform.
Control Capacity and Usage Times
Create conducive facilities by defining the length of use per booking and the number of guests per time slot.
Commonly Asked Questions
How will Vouch prevent multiple bookings from the same guest?
You can limit the number of bookings each guest can make per facility or activity. This reduces the chance of overstaying and enables more guests to enjoy their stay and use your facilities without being in a crowd.
How can my staff access the list of bookings made by guests?
Similar to our other products like Digital Compendium and Contactless Dining, you will have an admin account to the back-end platform for hotel facilities management. The dashboard will contain overall figures and details of each booking for the team's access.
