Guest Experience Platform — preview
All solutions

App-less Guest Experience Platform

Every guest service. One link. No app.

Surface every Vouch guest service through a single browser-based platform. Room item requests, contactless dining, the digital compendium and facility booking — all on the guests' own phones, with nothing to download.

Skip the Call and Automate

Give your guests the freedom to make housekeeping and room item requests with their personal devices. Guests are kept updated on the status of their requests in real-time, and our back-end task manager enables the relevant hotel staff to pick up and execute tasks while they are on the go.

Make Requests Anytime
Skip the Call and Automate
Never Miss An Order

Never Miss An Order

An easy and intuitive platform for guests to place multiple room service orders throughout their stay. Instead of allowing orders to be missed due to unanswered calls, our solution ensures the seamless capture of all incoming orders, promptly routing them directly to the kitchen for immediate processing. Automated upsell included.

Perfect Orders, Every time

Less Paper, More Ease

Empower guests with seamless access to essential hotel information at the click of a button. Guests will enjoy the convenience of getting answers to their questions effortlessly, while your hotel remains sustainable through the digitalisation of your compendium.

Info at Your Fingertips
Less Paper, More Ease
Book A Better Experience

Book A Better Experience

Allow your guests to make bookings for your facilities and amenities such as shuttle bus, breakfast slots and kids club. Promote your add-on activities and drive more awareness to increase take-up rates.

Easy Facility Management

Seamless Multilingual Guest Experience

Our platform effortlessly supports multiple languages, ensuring that your guests receive the same high level of service, no matter their language. With AI-powered accuracy, communication is quick, clear, and error-free, boosting guest satisfaction and eliminating language barriers. Your team can focus on delivering exceptional hospitality, without worrying about translation mistakes or delays.

Seamless Multilingual Guest Experience
Your Security, Our Priority

Your Security, Our Priority

We are committed to the highest international standards in information security management. This means your data is handled with utmost care and security, giving you and your guests peace of mind and confidence when using our platform.

Hotel
With Vouch, a month-on-month upward revenue trend was observed, with several months experiencing a remarkable surge averaging a 20% increase.

Grand Hyatt Kuala Lumpur

Property using Vouch

Digitalisation for the service your guests deserve

Join hundreds of hoteliers benefiting from the Vouch platform. Book a complimentary demo with us to find out how our solutions can work for your hotel.

Book a Demo