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Handle Pre-Arrival Enquiries Without the Hassle

InboxAI: Consolidate channels. Automate replies. A win-win for both hotel and guests.

Hotels receive hundreds of questions before guests even arrive — from OTA platforms, direct emails, and your own website. Managing these across multiple platforms adds up to hours of manual work.

InboxAI Overview

A unified messaging hub with built-in AI that automatically responds to guest enquiries — saving hotels time, reducing manual work, and streamlining pre-arrival communication.

Features

  • Unified Inbox — pulls enquiries from messaging platforms into one seamless dashboard.
  • AI Auto-Replies — answers common questions instantly about bookings, early check-in, transport, upgrades, and more.
  • On-Brand Responses — AI trained with hotel information and tone for personal, consistent replies.
  • Less Manual Work — your team handles only the tough cases; everything else is automated.
Hotel
We love that pre-arrival enquiries now come into one place. The AI replies are fast, accurate, and sound just like our team wrote them.

Hotelier

Front Office team using InboxAI

Fewer Inboxes. Faster Replies. Happier Guests.

Discover how smarter pre-arrival communication saves time, reduces labour costs, and enhances guest satisfaction.

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