Unlock Exponential Efficiency

Streamline workflows and craft unmatched guest experiences through a seamlessly integrated hotel operations ecosystem.

Unlock Exponential Efficiency

Streamline workflows and craft unmatched guest experiences through a seamlessly integrated hotel operations ecosystem.

Working with the Best Brands Around the World

Working with the Best Brands Around the World

Great Start to a Great Stay

A check-in process guests actually love. Enable your guests to effortlessly bypass the front desk and complete registration, pre-authorisation, and room key collection contactlessly in just a matter of minutes.

Skip the Call for Better Service

Enhance guest convenience with the Vouch Guest Experience Platform that grants them seamless access to all your hotel’s services, without needing to rely on calling during their stay. This streamlined communication not only minimises missed calls and order discrepancies, but also elevates guest satisfaction to new heights.

Effortless Requests, Seamlessly Fulfilled

Empower your guests with the ability to make requests easily with the confidence that your team is able to deliver them efficiently. Clear status updates ensure that guests are well-informed about the progress of their orders, while our efficient workflow guarantees swift and seamless service delivery.

Automation that Optimises

Requests and orders stream through Vouch Task Manager and are routed directly to the relevant department for timely execution. Team members have the flexibility to select tasks that align with their convenience and update the entire team on task progress through their mobile task manager, fostering efficient, real-time collaboration.

Simplify Bookings and Operations

Empower your staff with the tools they need to seamlessly navigate bookings for amenities and facilities such as shuttle transportation, tennis courts and bicycle rental. Guests book through a user-friendly guest platform, while a centralised management hub enables staff to easily oversee and ensure a comfortable experience.

Speeding Up Sustainability

Intuitive and user-friendly, your guests can access a wide range of hotel information and services right at their fingertips. Embracing a paperless approach and aligning with your commitment to sustainability has become an achievable reality.

Supercharge Your Room Assignment Workflow

Gone are the days of manual room assignments. Get real-time insights and updates on room assignment statuses without the need to toggle between multiple systems. Upload, assign and get a complete overview, all on a single dashboard.

Swift Service Recovery

Capture invaluable mid-stay reviews and sentiments during stay and identify guests with concerns and address them before they check out. With the opportunity for timely service recovery, hotels can ensure that every guest leaves with a positive impression, enhancing overall guest satisfaction and hotel reputation management.

Great Start, Great Stay

A self check-in process guests actually love. Enable your guests to effortlessly bypass the front desk and complete registration, pre-authorization, and room key collection contactlessly in just a matter of minutes.

Skip the Call for Better Service

Enhance guest convenience with the Vouch Guest Experience Platform that grants them seamless access to all your hotel’s services, without needing to rely on calling during their stay. This streamlined communication not only minimises missed calls and order discrepancies, but also elevates guest satisfaction to new heights.

Effortless Requests, Seamlessly Fulfilled

Requesting for items can’t get easier. Empower your guests with the ability to make requests easily with the confidence that your team is able to deliver them efficiently.

Automation that Optimises

Requests and orders stream through Vouch Task Manager and are routed directly to the relevant department for timely execution. Team members have the flexibility to select tasks that align with their convenience and update the entire team on task progress through their mobile task manager, fostering efficient, real-time collaboration.

Simplify Bookings and Operations

Empower your staff with the tools they need to seamlessly navigate bookings for amenities and facilities such as shuttle transportation, tennis courts and bicycle rental. Guests book through a user-friendly guest platform, while a centralised management hub enables staff to easily oversee and ensure a comfortable experience.

Speeding Up Sustainability

Intuitive and user-friendly, your guests can access a wide range of hotel information and services right at their fingertips. Embracing a paperless approach and aligning with your commitment to sustainability has become an achievable reality.

Supercharge Your Room Assignment Workflow

Gone are the days of manual room assignments. Get real-time insights and updates on room assignment statuses without the need to toggle between multiple systems. Upload, assign and get a complete overview, all on a single dashboard.

Swift Service Recovery

Capture invaluable mid-stay reviews and sentiments during stay and identify guests with concerns and address them before they check out. With the opportunity for timely service recovery, hotels can ensure that every guest leaves with a positive impression, enhancing overall guest satisfaction and hotel reputation management.

Task Automation Workflow

Digital Initiation
Requests and orders are seamlessly integrated into the Vouch Task Manager.
Automated Assignment
Task Manager efficiently sends task details to the relevant team for execution.
Real-Time Updates
Associates can initiate pickups or be assigned to tasks, and the progress of each task will be tracked instantaneously.
Clear Overview
The supervisor enjoys a comprehensive overview, ensuring real-time monitoring of all ongoing tasks and their respective statuses.
Data-Driven Approach
Vouch data dashboard analyses department efficiency and furnishes valuable insights for informed decision-making, enhancing overall operational effectiveness.

Task Automation Workflow

Digital Initiation
Requests and orders are seamlessly integrated into the Vouch Task Manager.
Automated Assignment
Task Manager efficiently sends task details to the relevant team for execution.
Real-Time Updates
Associates can initiate pickups or be assigned to tasks, and the progress of each task will be tracked instantaneously.
Clear Overview
The supervisor enjoys a comprehensive overview, ensuring real-time monitoring of all ongoing tasks and their respective statuses.
Data-Driven Approach
Vouch data dashboard analyses department efficiency and furnishes valuable insights for informed decision-making, enhancing overall operational effectiveness.

Our Benefits

Comprehensive Deployment

Dedicated success managers ensure a smooth onboarding experience with a tailored deployment approach.

Front-to-Back

Guest requests are converted to tasks and automatically assigned to the relevant team within Vouch ecosystem.

3rd Party Integrations

Integratable with popular PMS and POS systems for more productivity savings.

Our Benefits

Comprehensive Deployment

Dedicated success managers ensure a smooth onboarding experience with a tailored deployment approach.

Front-to-Back

Guest requests are converted to tasks and automatically assigned to the relevant team within Vouch ecosystem.

3rd Party Integrations

Integratable with popular PMS and POS systems for more productivity savings.

Don't just take our word for it,
hear from our clients

360 Digital Transformation for Operational Efficiency

Amara Sanctuary Resort Sentosa
Read More

40% call reduction between guests and call centre

Hyatt House Kuala Lumpur, Mont Kiara
Read More

Automated 87% of all facility bookings

PARKROYAL COLLECTION Marina Bay
Read More

Automated answers for over 90% of online queries

Andaz Singapore
Read More

Achieved hotel's sustainability & productivity goals

Crowne Plaza Bandung
Read More

Don't just take our word for it, hear from our clients

360 Digital Transformation for Operational Efficiency

Amara Sanctuary Resort Sentosa
Read More

40% call reduction between guests and call centre

Hyatt House Kuala Lumpur, Mont Kiara
Read More

Automated 87% of all facility bookings

PARKROYAL COLLECTION Marina Bay
Read More

Automated answers for over 90% of online queries

Andaz Singapore
Read More

Achieved hotel's sustainability & productivity goals

Crowne Plaza Bandung
Read More

Digitalisation for the service your guests deserve

Join hundreds of hoteliers benefiting from the Vouch platform. Book a complimentary demo with us to find out how our solutions can work for your hotel.

    Digitalisation for the service your guests deserve

    Join hundreds of hoteliers benefiting from the Vouch platform. Book a complimentary demo with us to find out how our solutions can work for your hotel.