Front Desk Solutions
For Full Serviced Hotels
Guest Experience
- Room RequestTowels, toiletries, amenities — without picking up the phone.
- In-room DiningQR-led ordering with kitchen and POS integration.
- Digital CompendiumHotel info, FAQs, and city guide on every guest's phone.
- Facility BookingSpa, gym, meeting rooms — bookable from in-room QR.
- Upsells & PromotionsAI-recommended cross-sells priced for your property.
Operations & Productivity
- Contact
Vouched and Accor Verified
After rigorous evaluation, Vouch has been awarded Accor validation, making us a verified technology solutions partner for properties under the Accor group.
Cybersecurity at the Highest Standard
Live, work, play and do business in confidence knowing that the cybersecurity of our systems is of the highest standards and that your hotel's data will be carefully safeguarded at all times.
Great for Guests, Revolutionary for Hoteliers
Vouch solutions are purpose-built to enhance guest experience, while dramatically streamlining back-end operations. We work continuously with hotel partners to identify operational pain points and engineer efficient solutions to optimise their work processes.
- ✓ Higher guest satisfaction.
- ✓ Substantial cost-savings from improved operational productivity.
- ✓ Increased guest spending.
In Partnership with Sofitel Singapore City Centre Since 2021
A holistic transformation from pandemic to recovery and beyond.
- ✓ F&B — powered over US$150,000 in F&B orders in 2022.
- ✓ Front Office — replaced printed compendium with a platform that answered over 20,000 guest queries a month.
- ✓ Housekeeping — seamless and efficient housekeeping and room requests with HotSOS integration.
Customisable to All Accor Brands
Whether your property runs Sofitel, Pullman, Novotel, Mercure or Ibis, the Vouch platform configures around your brand language and operational standards rather than the other way around.
Sustainable Approach to Hospitality
Reduce paper, replace printing, reimagine processes. Digitalise your communications and create an environmentally conscious space for your guests. With the right guest experience platform, guests can get instant information and make F&B orders contactlessly and digitally, reducing carbon footprint and waste at your hotels.
