Front Desk Solutions
For Full Serviced Hotels
Guest Experience
- Room RequestTowels, toiletries, amenities — without picking up the phone.
- In-room DiningQR-led ordering with kitchen and POS integration.
- Digital CompendiumHotel info, FAQs, and city guide on every guest's phone.
- Facility BookingSpa, gym, meeting rooms — bookable from in-room QR.
- Upsells & PromotionsAI-recommended cross-sells priced for your property.
Operations & Productivity
- Contact
The Birth of a Pod Hotel — No Lobby, No Front Desk
Train Pod converts a retired MRT train carriage into 8 individual pods for urban travellers. The facility operates without a lobby, reception, or on-site staff — requiring seamless, self-serve, and scalable solutions from Vouch.
A Fully Automated Stay
- ✓ Guests check in independently via Vouch's self check-in platform and retrieve keys without staff assistance.
- ✓ Facial recognition technology verifies guest identities instantly.
- ✓ Solution meets Singapore's Electronic Visitor Authentication (EVA) standards.
- ✓ GenAI-powered assistant understands natural language and responds instantly, providing 24/7 multilingual support.
- ✓ All touchpoints — check-in, access, enquiries, checkout — are fully digital.
Making Unconventional Spaces Work
- ✓ 24/7 autonomous operations.
- ✓ High guest satisfaction without on-site personnel.
- ✓ Significant reduction in operational waste through automated guest touchpoints.
Hospitality, Reimagined
The partnership demonstrates how the old model of high-touch service is being redefined as travellers prioritise convenience, flexibility, and digital access.
