Front Desk Solutions
For Full Serviced Hotels
For Small and Independent Hotels
- Remote Front Desk ManagementHelp hotels go fully unmanned at the front desk.
- Vouch Self Check-inAVA self check-in — with or without a kiosk.
Guest Experience
- Room RequestTowels, toiletries, amenities — without picking up the phone.
- In-room DiningQR-led ordering with kitchen and POS integration.
- Digital CompendiumHotel info, FAQs, and city guide on every guest's phone.
- Facility BookingSpa, gym, meeting rooms — bookable from in-room QR.
- Upsells & PromotionsAI-recommended cross-sells priced for your property.
Operations & Productivity
- Contact
See it in action
Sign-Up Process
Get started by contacting Vouch through the Thailand self check-in page, booking a demo, or requesting the integration directly via the Cloudbeds marketplace.
Initial Connection — Via Cloudbeds Marketplace
- ✓ Search for “Vouch – TM30 Notification of Residence” in the Cloudbeds Marketplace.
- ✓ Connect through the provided marketplace link.
- ✓ Vouch receives email notification upon API access approval.
- ✓ Vouch sales team contacts user to confirm details.
- ✓ Deployment team configures credentials and runs integration tests.
Initial Connection — Via Vouch Platform
- ✓ Login and navigate to Settings > Integrations.
- ✓ Search for Cloudbeds under PMS Integration.
- ✓ Enter Property ID and API key.
- ✓ Select “Enable for CCI” and save.
- ✓ Integration is now active.
Key Functionalities
- ✓ Retrieves guest data from Cloudbeds.
- ✓ Generates TM30 reports automatically.
- ✓ Emails reports each morning, ready for upload.
Disconnection
Users can disconnect from either platform by disabling the integration in settings or removing the connected app.
Support & FAQ
Reach out to your account manager or send an email to success@vouch-technologies.com. Multi-property: Vouch does not support Cloudbeds Group Accounts but handles multi-property configurations within its portal with individual property credentials.
