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21 Apr

How Technology Is Revolutionising The Hotel Industry Technology has long transformed how individuals and businesses operate, and with it comes one such industry that is also witnessing this transformation: hospitality. As customer attitudes and expectations began to change, technology-powered hotel trends have seen a significant increase. Technological...

08:38 / Hospitality Trends
14 Apr

The 5 Technology-Powered Hotel Trends The hospitality industry has been undergoing a digital transformation for years. This trend has significantly accelerated in recent times. Hotels are increasingly adopting new technologies, such as IT applications and e-commerce solutions, to stay competitive and drive the industry forward.However, it...

15:46 / Hospitality Trends
08 Apr

Technology and the Future of Hotel Guest Experience Recently Google conducted a study1 to uncover global insights on smartphone usage in the course of travellers’ entire journey, from shopping to booking, and how they use mobile devices while travelling. The results? User experience matters across all markets...

11:59 / Hospitality Trends
05 Aug

Highlights As tourism in many countries are still struggling for a rebound, Dubai has started recovery, with people traveling there for businesses, events and vacations. The UAE is the leading country with the highest vaccination rate with 71% of the population fully vaccinated, and this lays the...

16:32 / Hospitality Trends / Trends
09 Jul

With hotel mobile check-in added, Vouch’s Guest Experience Platform is a full-suite hospitality solution with functionalities that enhance guest experience throughout the whole guest journey from pre-stay to post-stay. The mobile check-in function comprises three simple steps performed by the guest: registration, credit card pre-authorisation, and...

17:18 / Hospitality Trends
08 Jun

In an attempt to revitalize travel-related industries, the European Union is relaxing travel restrictions, and travellers and business owners make plans for the summer travel season. However, hotels still face uncertainty brought by the pandemic as the tourism industry is not completely in the clear, and...

13:24 / Hospitality Trends / Uncategorized
03 Jun

Hotels typically face challenges such as understaffing and high dropped call rate, leading to low ancillary revenue and compromised guest satisfaction. Digital hotel technology is the key to overcoming challenges in traditional means of hotel operations and redefining guest experience. The Vouch Guest Experience Platform is the...

17:06 / Hospitality Trends
28 Apr

Many hoteliers often misunderstand the cost of implementing hotel innovations. An alternative cost evaluation shows that a smart hotel technology could cost as low as 0.1% of each room’s revenue. Besides direct impact on revenue, digital solutions could help you realise dramatic labour savings every month,...

17:31 / Hospitality Trends
05 Mar

Service: More Important Now Than Ever Before At the core of hospitality lies positive guest experiences, and this remains true across most service industries. Research shows that hotel guests who are positively engaged spend up to 140% more than those who reported undergoing negative experiences. Additionally, as a...

15:31 / Hospitality Trends
22 Jan

With a sudden influx of staycation guests during the December holidays, hotels in Singapore face difficulties in crowd management during check-in, resulting in a surge of complaints from guests and negative press coverage. The real issues the hotels faced were labour crunch for Housekeeping and a...

18:34 / Hospitality Trends