Vouch Announces Integration with OHIP, providing Contactless Check-In Solutions to Oracle Customers
Vouch, a hotel technology company that helps hotels streamline operations, is pleased to announce its integration with Opera Cloud via Oracle Hospitality Integration Platform (OHIP). This integration will provide many benefits to Opera Cloud, including the ability to offer their guests a contactless check-in solution integrated to the hotel’s PMS. Furthermore, it is now less costly to achieve this seamless automation as hotels working with OHIP partners would bear little to no cost for integration to OPERA Cloud.
Vouch’s Contactless Check-In solution allows guests to check-in to their hotel room without having to interact with front office staff. Guests can simply complete their check-in at self-service counters, receive their room key, and access their room with no hassle. This can save time for guests and also help hotels reduce their operating costs.
Benefits of Vouch’s Contactless Check-In with OPERA Cloud PMS integration through OHIP:
1. Full Automation
Having OHIP integration means that Vouch can pull reservation information directly from OPERA Cloud PMS for a fully automated check-in conducted by the guests. From registration to authorisation of credit card on the check-in solution, every step is automatically routed to and captured on the hotel’s OPERA Cloud PMS.
Through the Vouch Check-In station, guests can complete the process entirely on their own and retrieve their key cards to their assigned rooms. Again, this two-way integration ensures automated update of all guest information on the hotel’s PMS, without the need for staff intervention.
2. Reduced Operating Costs
By automating the check-in process, it minimises the need for dedicated front office staff, leading to lower manpower expenses. Additionally, it streamlines workflow, reducing wait times and enhancing operational efficiency.
Furthermore, the process is digitalised and usage of physical resources such as paper and ink for printed materials is eliminated.
An automation that reduces manual paperwork and operational costs while contributing to environmental sustainability – Overall, a win-win on all fronts.
3. More Affordable Integration
Implementing contactless check-in with integration to Opera Cloud PMS is now more affordable. Instead of paying Oracle a separate fee for software integration, hotels can enjoy low to no cost for integration via OHIP when working with participating solution providers like Vouch, which will save much money and deployment time for hotels.
4. Enhance Guest Experience
In a 2022 survey conducted by Oracle Hospitality in collaboration with Skift, a compelling revelation emerged: a staggering 73% of travellers express a strong preference for hotels that offer self-service technology. This study is just one of several investigations into the evolving expectations of today’s hotel customers with regards to technological amenities.
Embracing self check-in options within your hotel can substantially elevate the overall guest experience in three key ways:
- Convenience: The introduction of self-service check-in proves to be a game-changer during peak periods when the lobby brims with guests, and traditional check-in queues seem endless. By implementing this innovative approach, you not only alleviate the burden on your front office staff but also empower guests to swiftly and efficiently complete their check-in procedures. This synergy ultimately results in reduced wait times, offering a seamless experience that minimises guest complaints.
- Control: Opting for a contactless check-in system empowers your guests with the freedom to check-in and out at their own convenience, aligning perfectly with their unique travel itineraries.
- Privacy: Recognising the varied preferences of your guests, a self check-in option also caters to those who value their privacy. For some, the idea of bypassing face-to-face interaction with staff members during check-in and check-out is a welcome relief.
Are you currently utilising OPERA Cloud PMS and seeking a contactless check-in solution for your hotel? If so, then seize the opportunity to harness the advantages of OHIP today by partnering with Vouch. Together, we can strengthen and streamline your check-in procedures, elevating the guest experience to new heights.
Contact us for a demo today.
Vouch Announces Integration with OHIP, providing Contactless Check-In Solutions to Oracle Customers
Vouch, a hotel technology company that helps hotels streamline operations, is pleased to announce its integration with Opera Cloud via Oracle Hospitality Integration Platform (OHIP). This integration will provide many benefits to Opera Cloud, including the ability to offer their guests a contactless check-in solution integrated to the hotel’s PMS. Furthermore, it is now less costly to achieve this seamless automation as hotels working with OHIP partners would bear little to no cost for integration to OPERA Cloud.
Vouch’s Contactless Check-In solution allows guests to check-in to their hotel room without having to interact with front office staff. Guests can simply complete their check-in at self-service counters, receive their room key, and access their room with no hassle. This can save time for guests and also help hotels reduce their operating costs.
1. Full Automation
Having OHIP integration means that Vouch can pull reservation information directly from OPERA Cloud PMS for a fully automated check-in conducted by the guests. From registration to authorisation of credit card on the check-in solution, every step is automatically routed to and captured on the hotel’s OPERA Cloud PMS.
Through the Vouch Check-In kiosk, guests can complete the process entirely on their own and retrieve their key cards to their assigned rooms. Again, this two-way integration ensures automated update of all guest information on the hotel’s PMS, without the need for staff intervention.
2. Reduced Operating Costs
By automating the check-in process, it minimises the need for dedicated front office staff, leading to lower manpower expenses. Additionally, it streamlines workflow, reducing wait times and enhancing operational efficiency.
Furthermore, the process is digitalised and usage of physical resources such as paper and ink for printed materials is eliminated.
An automation that reduces manual paperwork and operational costs while contributing to environmental sustainability – Overall, a win-win on all fronts.
3. More Affordable Integration
Implementing contactless check-in with integration to Opera Cloud PMS is now more affordable. Instead of paying Oracle a separate fee for software integration, hotels can enjoy low to no cost for integration via OHIP when working with participating solution providers like Vouch, which will save much money and deployment time for hotels.
4. Enhance Guest Experience
In a 2022 survey conducted by Oracle Hospitality in collaboration with Skift, a compelling revelation emerged: a staggering 73% of travellers express a strong preference for hotels that offer self-service technology. This study is just one of several investigations into the evolving expectations of today’s hotel customers with regards to technological amenities.
Embracing self check-in options within your hotel can substantially elevate the overall guest experience in three key ways:
- Convenience: The introduction of self-service check-in proves to be a game-changer during peak periods when the lobby brims with guests, and traditional check-in queues seem endless. By implementing this innovative approach, you not only alleviate the burden on your front office staff but also empower guests to swiftly and efficiently complete their check-in procedures. This synergy ultimately results in reduced wait times, offering a seamless experience that minimises guest complaints.
- Control: Opting for a contactless check-in system empowers your guests with the freedom to check-in and out at their own convenience, aligning perfectly with their unique travel itineraries.
- Privacy: Recognising the varied preferences of your guests, a self check-in option also caters to those who value their privacy. For some, the idea of bypassing face-to-face interaction with staff members during check-in and check-out is a welcome relief.
Are you currently utilising OPERA Cloud PMS and seeking a contactless check-in solution for your hotel? If so, then seize the opportunity to harness the advantages of OHIP today by partnering with Vouch. Together, we can strengthen and streamline your check-in procedures, elevating the guest experience to new heights.
Contact us for a demo today.