Vouch for Hyatt

The Future of Service Excellence

Hear From Them

Explore the transformative impact of Vouch on hotels, as shared through the experiences of our valued clients.

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Hear From Them

Explore the transformative impact of Vouch on hotels, as shared through the experiences of our valued clients.

Not Just Another Guest Platform

5 years ago, our core product was chat. Today, we’re so, so much more. We kept an ear to the ground, hired professionals who understand the industry and evolved our product to one that truly works for hotels. Instead of innovating for innovation’s sake, and exacerbating the strain on operations, our solutions function specifically to ease pain points for hotels and bring real convenience to guests.

Not Just Another Guest Platform

5 years ago, our core product was chat. Today, we’re so, so much more. We kept an ear to the ground, hired professionals who understand the industry and evolved our product to one that truly works for hotels.

Instead of innovating for innovation’s sake, and exacerbating the strain on operations, our solutions function specifically to ease pain points for hotels and bring real convenience to guests.

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Hyatt rooms love Vouch

Whether you’re looking for digital solutions to boost operational efficiency, improve guest experience or increase ancillary revenue, we’re here for you.

A Better Way to Dine

Digitise your hotel’s dining experience with an all-in-one platform that’s simple for your customers and staff to use. Available for in-room dining, dine-in and takeaway, orders are placed contactlessly via guests’ mobile phones and sent directly to the kitchen. Our digital menus also allow for instant updates, so F&B teams have the flexibility to create promotions, modify offers and remove sold-out items in real time.

Integratable with existing contactless dining solutions.

A Better Way to Dine

Digitise your hotel’s dining experience with an all-in-one platform that’s simple for your customers and staff to use.

Available for in-room dining, dine-in and takeaway, orders are placed contactlessly via guests’ mobile phones and sent directly to the kitchen. Our digital menus also allow for instant updates, so F&B teams have the flexibility to create promotions, modify offers and remove sold-out items in real time.

Integratable with existing contactless dining solutions.

Capable. Compatible. Convenient.

Vouch’s Guest Experience Platform allows for greater functionality when integrated with existing hospitality optimisation systems. This increases convenience for operations and enables smoother transactions for your guests.

Capable. Compatible. Convenient.

Vouch’s Guest Experience Platform allows for greater functionality when integrated with existing hospitality optimisation systems. This increases convenience for operations and enables smoother transactions for your guests.

Talk the Talk

Lost in translation? Not with a multilingual guest experience platform like Vouch. Identify common guest profiles and enable language customisation for your top demographics. Provide your guests the ability to place housekeeping requests or order in-room dining through the their mobile phones. No app download required!

Talk the Talk

Lost in translation? Not with a multilingual guest experience platform like Vouch. Identify common guest profiles and enable language customisation for your top demographics. Provide your guests the ability to place housekeeping requests or order in-room dining through the their mobile phones. No app download required!

The Hyatt Way of Life

Encourage new guests to sign up for World of Hyatt while staying at your property. With Vouch, you can automate enrolment initiatives for the loyalty programme and communicate membership benefits, rewards and special offers to motivate your guests.

Photo credit: Grand Hyatt Singapore
Photo credit: Grand Hyatt Singapore

The Hyatt Way of Life

Encourage new guests to sign up for World of Hyatt while staying at your property. With Vouch, you can automate enrolment initiatives for the loyalty programme and communicate membership benefits, rewards and special offers to motivate your guests.

Insights for Smarter Operations

Leverage data collected from Vouch to generate new perspectives on improving differentiated guest experiences. Use predictive analytics to help forecast guest activity and demand, and make data-driven decisions for more efficient operations.

Insights for Smarter Operations

Leverage data collected from Vouch to generate new perspectives on improving differentiated guest experiences. Use predictive analytics to help forecast guest activity and demand, and make data-driven decisions for more efficient operations.

How it Started: Andaz Singapore

In 2018, we launched our digital platform at our first Hyatt property. Since then, we’ve expanded our functionalities to include digital touchpoints across the entire guest journey. Find out how Andaz Singapore was able to witness a 40% drop in front desk load after implementation of Vouch’s Guest Experience Platform.

How it Started: Andaz Singapore

In 2018, we launched our digital platform at our first Hyatt property. Since then, we’ve expanded our functionalities to include digital touchpoints across the entire guest journey. Find out how Andaz Singapore was able to witness a 40% drop in front desk load after implementation of Vouch’s Guest Experience Platform.

Real Results from Hyatt Hotels

Real Results from Hyatt Hotels

in phone enquiries
monthly increase in in-room dining revenue

Hear from Hyatt Guests

Hear from Hyatt Guests