{"id":8346,"date":"2021-06-29T13:18:50","date_gmt":"2021-06-29T05:18:50","guid":{"rendered":"https:\/\/www.vouch.sg\/?p=8346"},"modified":"2024-08-22T15:36:25","modified_gmt":"2024-08-22T07:36:25","slug":"crowne-plaza-bandung_vouch","status":"publish","type":"post","link":"https:\/\/www.vouch-technologies.com\/en\/crowne-plaza-bandung_vouch\/","title":{"rendered":"Crowne Plaza Bandung Spearheads Digitalisation with Vouch"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8346\" class=\"elementor elementor-8346\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-4f34349 elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"4f34349\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c1b78be\" data-id=\"c1b78be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74460a7 elementor-widget elementor-widget-image\" data-id=\"74460a7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"692\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-1024x692.jpg\" class=\"attachment-large size-large wp-image-8347\" alt=\"Crowne Plaza Bandung_Vouch\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-1024x692.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-300x203.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-768x519.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-1536x1038.jpg 1536w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-2048x1385.jpg 2048w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-700x473.jpg 700w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-999c630 elementor-widget elementor-widget-heading\" data-id=\"999c630\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Crowne Plaza Bandung Spearheads Digitalisation with Vouch<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-701cb06 elementor-widget elementor-widget-text-editor\" data-id=\"701cb06\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/bandung.crowneplaza.com\/?utm_source=Vouch%20%2F%20Backlink&amp;utm_medium=Vouch.sg&amp;utm_campaign=Vouch.sg%2FBacklink\">Crowne Plaza Bandung<\/a> is a five-star IHG hotel in downtown Bandung, Indonesia that <strong>seeks new technologies to become more sustainable and efficient<\/strong> in its daily operations\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1185c9f elementor-widget elementor-widget-text-editor\" data-id=\"1185c9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tVouch created the\u00a0<a href=\"https:\/\/www.vouch-technologies.com\/en\/compendium-faq\/\" target=\"_blank\" rel=\"noopener\">Digital Concierge<\/a>\u00a0Jaka, which is <strong>easy to use and requires minimal training for the staff<\/strong>, and it helps the team at Crowne Plaza Bandung to streamline environmentally friendly operations to <strong>reduce paper usage<\/strong>, and <strong>deliver high quality services to its guests more efficiently<\/strong>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e2dd9f elementor-widget elementor-widget-text-editor\" data-id=\"9e2dd9f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tVouch\u2019s Guest Experience Platform also has other features such as <a href=\"https:\/\/www.vouch-technologies.com\/en\/contactless-check-in\/\" target=\"_blank\" rel=\"noopener\">contactless check-in<\/a> and <a href=\"https:\/\/www.vouch-technologies.com\/en\/facility-management\/\" target=\"_blank\" rel=\"noopener\">facility booking<\/a> to <strong>enhance guest experience throughout a guest\u2019s stay<\/strong>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01066d1 elementor-widget elementor-widget-heading\" data-id=\"01066d1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Spearheading Hotel Digital Transformation<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2408017 elementor-widget elementor-widget-text-editor\" data-id=\"2408017\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSituated at the heart of Bandung\u2019s business district, <a href=\"https:\/\/bandung.crowneplaza.com\/en\/\">Crowne Plaza Bandung<\/a> is an iconic five-star Indonesian hotel that delivers excellent services to both business and leisure guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-940fc76 elementor-widget elementor-widget-text-editor\" data-id=\"940fc76\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tTo stay ahead of the digital transformation curve in the Indonesian hospitality scene, Crowne Plaza Bandung has teamed up with Vouch to create a Guest Platform named Jaka to bring experiences at the hotel to a whole new level.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3c9a13 elementor-widget elementor-widget-image\" data-id=\"a3c9a13\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg\" class=\"attachment-large size-large wp-image-8353 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg\" class=\"attachment-large size-large wp-image-8353 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"467\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg\" class=\"attachment-large size-large wp-image-8353\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3.jpg 1358w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Accessing Swimming Pool Information through Jaka in Multiple Languages<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3ad0b0 elementor-widget elementor-widget-heading\" data-id=\"a3ad0b0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Towards Sustainable Operations<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b282b elementor-widget elementor-widget-text-editor\" data-id=\"18b282b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFor hotels, practicing sustainability not only leaves a smaller carbon footprint, but also comes with commercial benefits such as <a href=\"https:\/\/www.ucf.edu\/online\/hospitality\/news\/sustainability-in-hospitality-why-it-is-important-and-how-industry-leaders-can-help\/\">attracting more customers and promoting brand image<\/a>. <a href=\"https:\/\/globalnews.booking.com\/bookingcoms-2021-sustainable-travel-report-affirms-potential-watershed-moment-for-industry-and-consumers\/\">A 2021 research from Booking.com<\/a> shows that <b>83% of global travelers think sustainable travel is vital<\/b>, with 61% saying the pandemic has made them want to travel more sustainably in the future.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d96c822 elementor-widget elementor-widget-text-editor\" data-id=\"d96c822\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInterContinental Hotels Group (IHG) has taken actions in improving sustainability and promoting environmentally friendly practices. For example, the <a href=\"https:\/\/www.ihg.com\/content\/us\/en\/about\/green-engage\">IHG Green Engage System<\/a> is implemented in all IHG hotels to monitor and reduce energy, water usage and waste in daily operations.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b95f98f elementor-widget elementor-widget-text-editor\" data-id=\"b95f98f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAs an IHG hotel, Crowne Plaza Bandung takes the initiative to embrace digital transformation and\u00a0adopt <b>sustainable and environmentally friendly practices<\/b>, starting by reducing paper usage and improving paper recycling rate.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5ba688 elementor-widget elementor-widget-text-editor\" data-id=\"b5ba688\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe first steps towards sustainability may not be easy, especially for operation staff adapting to change. But luckily for the operations team at Crowne Plaza Bandung, Jaka is here to help with <b>streamlining daily operations while reaching its goal of reducing paper used for compendium, brochures and greeting letters<\/b>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b37e0e8 elementor-widget elementor-widget-text-editor\" data-id=\"b37e0e8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tJaka\u2019s easy to use interface requires minimal staff training, and its full suite of guest-centric features are ideal solutions to meet the hotel\u2019s sustainability needs. For instance, guests can place orders directly through Jaka without referring to a printed menu, and the room service team is immediately informed of the in-room dining orders. This <b>reduces the amount of printed paper<\/b>, <b>prevents excessive training costs<\/b> and <b>saves valuable man-hours<\/b> that could have been used to deliver high-impact services to guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3873c52 elementor-widget elementor-widget-text-editor\" data-id=\"3873c52\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCrowne Plaza Bandung recognised Jaka\u2019s potential to improve the hotel\u2019s sustainability performance and operational efficiency. Once the decision was made to incorporate Jaka into the hotel, Vouch\u2019s diligent customer success team got to work immediately, and <b>within a month\u2019s time<\/b>, Jaka was ready to serve guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adc83a1 elementor-widget elementor-widget-heading\" data-id=\"adc83a1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Maintaining Service Excellence with Higher Efficiency<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f94059 elementor-widget elementor-widget-text-editor\" data-id=\"8f94059\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInstead of asking guests to go through the trouble of downloading a new app on their phone, Vouch\u2019s Digital Concierges are completely <b>app-less<\/b>. QR codes are placed conveniently in every hotel room, and guests can simply scan the code to activate Jaka on their own mobile device. Without the burden to download yet an additional app, Jaka\u2019s app-less implementation is <b>more appealing to guests and achieves a high user adoption rate<\/b>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d6c8da elementor-widget elementor-widget-image\" data-id=\"8d6c8da\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"528\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg\" class=\"attachment-large size-large wp-image-8350 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_QR code\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-300x155.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-768x396.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-700x361.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/528;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"528\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg\" class=\"attachment-large size-large wp-image-8350 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_QR code\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-300x155.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-768x396.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-700x361.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/528;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"528\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg\" class=\"attachment-large size-large wp-image-8350\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_QR code\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-300x155.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-768x396.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-700x361.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1.jpg 1358w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">QR codes to access Jaka are placed in every hotel room and does not require app download<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6a9f7c elementor-widget elementor-widget-text-editor\" data-id=\"d6a9f7c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tBeing an app-less solution, Vouch\u2019s Guest Platforms do not fall short in features that effectively boost operational efficiency. Crowne Plaza Bandung chose three features to incorporate into Jaka:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f770596 elementor-widget elementor-widget-heading\" data-id=\"f770596\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Digital Concierge<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-252dada elementor-widget elementor-widget-text-editor\" data-id=\"252dada\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tJaka allows guests to access information about and around the hotel through the compendium and FAQ function.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86f7b55 elementor-widget elementor-widget-heading\" data-id=\"86f7b55\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">In-Room Dining<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a059a0a elementor-widget elementor-widget-text-editor\" data-id=\"a059a0a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGuests can place orders with Jaka, and the room service team can immediately prepare to serve the food to guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-da6c112 elementor-widget elementor-widget-heading\" data-id=\"da6c112\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Room Item Request<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-961c67b elementor-widget elementor-widget-text-editor\" data-id=\"961c67b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGuests can request items or room cleanings directly and contactlessly from their mobile devices, and Jaka makes sure that no guest request is left unattended.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06c417d elementor-widget elementor-widget-text-editor\" data-id=\"06c417d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAs the guest platform that is <b>available to serve guests 24\/7<\/b>, Jaka not only makes the stay more enjoyable for guests, but also <b>makes the job easier for the operations team<\/b>. For example, with more dining orders placed through Jaka, the staff are seeing a boost in efficiency as dropped call rate is reduced and more time is devoted for high-impact interactions with guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25dd8c3 elementor-widget elementor-widget-text-editor\" data-id=\"25dd8c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<em>\u201cWith Jaka\u2019s help, our staff spend less time answering guest requests in the call centre and in-room dining orders are served more quickly. We really appreciate the boost in efficiency and we wish all guest requests are placed with Jaka from now onwards!\u201d<\/em> <b>&#8211; Cipto Omar, Revenue Manager<\/b>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce271e elementor-widget elementor-widget-text-editor\" data-id=\"0ce271e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIn addition to helping staff to deliver excellent services more efficiently, the team at Crowne Plaza Bandung also <b>takes advantage of guest feedback collected from Jaka to monitor service quality and carry out service recovery<\/b>. Guests can leave feedback after they request a service through Jaka, and the team can use this feedback to follow up on services that could be improved.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-501f4c2 elementor-widget elementor-widget-image\" data-id=\"501f4c2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg\" class=\"attachment-large size-large wp-image-8352 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_Review Guest Feedback\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg\" class=\"attachment-large size-large wp-image-8352 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_Review Guest Feedback\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"467\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg\" class=\"attachment-large size-large wp-image-8352\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_Review Guest Feedback\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2.jpg 1358w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Feedback and Ordering Room Service through Jaka<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-564b45c elementor-widget elementor-widget-text-editor\" data-id=\"564b45c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<em>&#8220;Jaka\u2019s features are very easy to use, and with the reviews collected from Jaka, we now have one more very effective way to get better at serving our guests.&#8221;<\/em> said Debbyanti Thahir, Director of Sales and Marketing. <em>&#8220;Vouch is a great hospitality solution partner that has helped us a lot in becoming a more sustainable and efficient business. I would be happy to recommend Vouch to all IHG hotels in Indonesia.&#8221;<\/em>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0758258 elementor-widget elementor-widget-text-editor\" data-id=\"0758258\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tApart from the three features that Jaka has, Vouch can provide so much more. Watch this short video to see how Vouch\u2019s Guest Experience Platform forges a seamless and enjoyable guest journey.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b60c37 elementor-hidden-phone elementor-widget elementor-widget-video\" data-id=\"6b60c37\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=_vwjvxpNHDw&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2afaa70 elementor-widget elementor-widget-text-editor\" data-id=\"2afaa70\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInterested in contactless technology for hotels?\u00a0<a href=\"mailto:attractions-team@vouch-technologies.com\" target=\"_blank\" rel=\"noopener\">Get in touch<\/a>\u00a0with our business development team for a demonstration!\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-86accb1 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"86accb1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-541fab4\" data-id=\"541fab4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ef63a73 elementor-widget elementor-widget-image\" data-id=\"ef63a73\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"692\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-1024x692.jpg\" class=\"attachment-large size-large wp-image-8347\" alt=\"Crowne Plaza Bandung_Vouch\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-1024x692.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-300x203.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-768x519.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-1536x1038.jpg 1536w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-2048x1385.jpg 2048w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Crowne-Plaza-Bandung-700x473.jpg 700w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0a6397 elementor-widget elementor-widget-heading\" data-id=\"a0a6397\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Crowne Plaza Bandung Spearheads Digitalisation with Vouch<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e69e4c elementor-widget elementor-widget-text-editor\" data-id=\"8e69e4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/bandung.crowneplaza.com\/?utm_source=Vouch%20%2F%20Backlink&amp;utm_medium=Vouch.sg&amp;utm_campaign=Vouch.sg%2FBacklink\">Crowne Plaza Bandung<\/a> is a five-star IHG hotel in downtown Bandung, Indonesia that <strong>seeks new technologies to become more sustainable and efficient<\/strong> in its daily operations\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f88d7fa elementor-widget elementor-widget-text-editor\" data-id=\"f88d7fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tVouch created the\u00a0<a href=\"https:\/\/www.vouch-technologies.com\/en\/compendium-faq\/\" target=\"_blank\" rel=\"noopener\">Digital Concierge<\/a>\u00a0Jaka, which is <strong>easy to use and requires minimal training for the staff<\/strong>, and it helps the team at Crowne Plaza Bandung to streamline environmentally friendly operations to <strong>reduce paper usage<\/strong>, and <strong>deliver high quality services to its guests more efficiently<\/strong>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4ff312 elementor-widget elementor-widget-text-editor\" data-id=\"e4ff312\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tVouch\u2019s Guest Experience Platform also has other features such as <a href=\"https:\/\/www.vouch-technologies.com\/en\/contactless-check-in\/\" target=\"_blank\" rel=\"noopener\">contactless check-in<\/a> and <a href=\"https:\/\/www.vouch-technologies.com\/en\/facility-management\/\" target=\"_blank\" rel=\"noopener\">facility booking<\/a> to <strong>enhance guest experience throughout a guest\u2019s stay<\/strong>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7382a0d elementor-widget elementor-widget-heading\" data-id=\"7382a0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Spearheading Hotel Digital Transformation<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24f2e96 elementor-widget elementor-widget-text-editor\" data-id=\"24f2e96\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSituated at the heart of Bandung\u2019s business district, <a href=\"https:\/\/bandung.crowneplaza.com\/en\/\">Crowne Plaza Bandung<\/a> is an iconic five-star Indonesian hotel that delivers excellent services to both business and leisure guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f7f2e3 elementor-widget elementor-widget-text-editor\" data-id=\"4f7f2e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tTo stay ahead of the digital transformation curve in the Indonesian hospitality scene, Crowne Plaza Bandung has teamed up with Vouch to create a Guest Platform named Jaka to bring experiences at the hotel to a whole new level.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d05257 elementor-widget elementor-widget-image\" data-id=\"0d05257\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg\" class=\"attachment-large size-large wp-image-8353 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg\" class=\"attachment-large size-large wp-image-8353 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"467\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg\" class=\"attachment-large size-large wp-image-8353\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-3.jpg 1358w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Accessing Swimming Pool Information through Jaka in Multiple Languages<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51d50f6 elementor-widget elementor-widget-heading\" data-id=\"51d50f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Towards Sustainable Operations<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6405d04 elementor-widget elementor-widget-text-editor\" data-id=\"6405d04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFor hotels, practicing sustainability not only leaves a smaller carbon footprint, but also comes with commercial benefits such as <a href=\"https:\/\/www.ucf.edu\/online\/hospitality\/news\/sustainability-in-hospitality-why-it-is-important-and-how-industry-leaders-can-help\/\">attracting more customers and promoting brand image<\/a>. <a href=\"https:\/\/globalnews.booking.com\/bookingcoms-2021-sustainable-travel-report-affirms-potential-watershed-moment-for-industry-and-consumers\/\">A 2021 research from Booking.com<\/a> shows that <b>83% of global travelers think sustainable travel is vital<\/b>, with 61% saying the pandemic has made them want to travel more sustainably in the future.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dba830 elementor-widget elementor-widget-text-editor\" data-id=\"3dba830\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInterContinental Hotels Group (IHG) has taken actions in improving sustainability and promoting environmentally friendly practices. For example, the <a href=\"https:\/\/www.ihg.com\/content\/us\/en\/about\/green-engage\">IHG Green Engage System<\/a> is implemented in all IHG hotels to monitor and reduce energy, water usage and waste in daily operations.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7071cad elementor-widget elementor-widget-text-editor\" data-id=\"7071cad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAs an IHG hotel, Crowne Plaza Bandung takes the initiative to embrace digital transformation and\u00a0adopt <b>sustainable and environmentally friendly practices<\/b>, starting by reducing paper usage and improving paper recycling rate.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8d91d4 elementor-widget elementor-widget-text-editor\" data-id=\"c8d91d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe first steps towards sustainability may not be easy, especially for operation staff adapting to change. But luckily for the operations team at Crowne Plaza Bandung, Jaka is here to help with <b>streamlining daily operations while reaching its goal of reducing paper used for compendium, brochures and greeting letters<\/b>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64ac390 elementor-widget elementor-widget-text-editor\" data-id=\"64ac390\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tJaka\u2019s easy to use interface requires minimal staff training, and its full suite of guest-centric features are ideal solutions to meet the hotel\u2019s sustainability needs. For instance, guests can place orders directly through Jaka without referring to a printed menu, and the room service team is immediately informed of the in-room dining orders. This <b>reduces the amount of printed paper<\/b>, <b>prevents excessive training costs<\/b> and <b>saves valuable man-hours<\/b> that could have been used to deliver high-impact services to guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9417de elementor-widget elementor-widget-text-editor\" data-id=\"b9417de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCrowne Plaza Bandung recognised Jaka\u2019s potential to improve the hotel\u2019s sustainability performance and operational efficiency. Once the decision was made to incorporate Jaka into the hotel, Vouch\u2019s diligent customer success team got to work immediately, and <b>within a month\u2019s time<\/b>, Jaka was ready to serve guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03ef625 elementor-widget elementor-widget-heading\" data-id=\"03ef625\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Maintaining Service Excellence with Higher Efficiency<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d9eafd elementor-widget elementor-widget-text-editor\" data-id=\"4d9eafd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInstead of asking guests to go through the trouble of downloading a new app on their phone, Vouch\u2019s Digital Concierges are completely <b>app-less<\/b>. QR codes are placed conveniently in every hotel room, and guests can simply scan the code to activate Jaka on their own mobile device. Without the burden to download yet an additional app, Jaka\u2019s app-less implementation is <b>more appealing to guests and achieves a high user adoption rate<\/b>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d2398e elementor-widget elementor-widget-image\" data-id=\"0d2398e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"528\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg\" class=\"attachment-large size-large wp-image-8350 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_QR code\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-300x155.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-768x396.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-700x361.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/528;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"528\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg\" class=\"attachment-large size-large wp-image-8350 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_QR code\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-300x155.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-768x396.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-700x361.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/528;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"528\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg\" class=\"attachment-large size-large wp-image-8350\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_QR code\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-1024x528.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-300x155.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-768x396.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1-700x361.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-45-1.jpg 1358w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">QR codes to access Jaka are placed in every hotel room and does not require app download<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9151ce elementor-widget elementor-widget-text-editor\" data-id=\"c9151ce\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tBeing an app-less solution, Vouch\u2019s Guest Platforms do not fall short in features that effectively boost operational efficiency. Crowne Plaza Bandung chose three features to incorporate into Jaka:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96fb45f elementor-widget elementor-widget-heading\" data-id=\"96fb45f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Digital Concierge<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d644c04 elementor-widget elementor-widget-text-editor\" data-id=\"d644c04\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tJaka allows guests to access information about and around the hotel through the compendium and FAQ function.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91bf4fa elementor-widget elementor-widget-heading\" data-id=\"91bf4fa\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">In-Room Dining<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91cf8fa elementor-widget elementor-widget-text-editor\" data-id=\"91cf8fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGuests can place orders with Jaka, and the room service team can immediately prepare to serve the food to guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4f36bc9 elementor-widget elementor-widget-heading\" data-id=\"4f36bc9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Room Item Request<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-001c83b elementor-widget elementor-widget-text-editor\" data-id=\"001c83b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGuests can request items or room cleanings directly and contactlessly from their mobile devices, and Jaka makes sure that no guest request is left unattended.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31ee9c0 elementor-widget elementor-widget-text-editor\" data-id=\"31ee9c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAs the guest platform that is <b>available to serve guests 24\/7<\/b>, Jaka not only makes the stay more enjoyable for guests, but also <b>makes the job easier for the operations team<\/b>. For example, with more dining orders placed through Jaka, the staff are seeing a boost in efficiency as dropped call rate is reduced and more time is devoted for high-impact interactions with guests.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-148ae32 elementor-widget elementor-widget-text-editor\" data-id=\"148ae32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<em>\u201cWith Jaka\u2019s help, our staff spend less time answering guest requests in the call centre and in-room dining orders are served more quickly. We really appreciate the boost in efficiency and we wish all guest requests are placed with Jaka from now onwards!\u201d<\/em> <b>&#8211; Cipto Omar, Revenue Manager<\/b>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-09187f3 elementor-widget elementor-widget-text-editor\" data-id=\"09187f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIn addition to helping staff to deliver excellent services more efficiently, the team at Crowne Plaza Bandung also <b>takes advantage of guest feedback collected from Jaka to monitor service quality and carry out service recovery<\/b>. Guests can leave feedback after they request a service through Jaka, and the team can use this feedback to follow up on services that could be improved.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3b634c elementor-widget elementor-widget-image\" data-id=\"c3b634c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg\" class=\"attachment-large size-large wp-image-8352 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_Review Guest Feedback\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"467\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg\" class=\"attachment-large size-large wp-image-8352 lazyload\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_Review Guest Feedback\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2.jpg 1358w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/467;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"467\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg\" class=\"attachment-large size-large wp-image-8352\" alt=\"Crowne Plaza Bandung_Digital Concerige_Vouch_Review Guest Feedback\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-1024x467.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-300x137.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-768x350.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2-700x319.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/06\/Frame-49-2.jpg 1358w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Feedback and Ordering Room Service through Jaka<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2448b0 elementor-widget elementor-widget-text-editor\" data-id=\"d2448b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<em>&#8220;Jaka\u2019s features are very easy to use, and with the reviews collected from Jaka, we now have one more very effective way to get better at serving our guests.&#8221;<\/em> said Debbyanti Thahir, Director of Sales and Marketing. <em>&#8220;Vouch is a great hospitality solution partner that has helped us a lot in becoming a more sustainable and efficient business. I would be happy to recommend Vouch to all IHG hotels in Indonesia.&#8221;<\/em>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-de55f79 elementor-widget elementor-widget-text-editor\" data-id=\"de55f79\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tApart from the three features that Jaka has, Vouch can provide so much more. Watch this short video to see how Vouch\u2019s Guest Experience Platform forges a seamless and enjoyable guest journey.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbf872e elementor-widget elementor-widget-video\" data-id=\"dbf872e\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=_vwjvxpNHDw&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c277af2 elementor-widget elementor-widget-text-editor\" data-id=\"c277af2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInterested in contactless technology for hotels?\u00a0<a href=\"mailto:attractions-team@vouch-technologies.com\" target=\"_blank\" rel=\"noopener\">Get in touch<\/a>\u00a0with our business development team for a demonstration!\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Crowne Plaza Bandung Spearheads Digitalisation with Vouch Crowne Plaza Bandung is a five-star IHG hotel in downtown Bandung, Indonesia that seeks new technologies to become more sustainable and efficient in its daily operationsVouch created the\u00a0Digital Concierge\u00a0Jaka, which is easy to use and requires minimal training&#8230;<\/p>\n","protected":false},"author":4,"featured_media":8347,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[38],"tags":[227],"class_list":["post-8346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-hotel-case-studies"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/8346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/comments?post=8346"}],"version-history":[{"count":0,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/8346\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media\/8347"}],"wp:attachment":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media?parent=8346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/categories?post=8346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/tags?post=8346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}