{"id":19213,"date":"2023-05-18T17:07:07","date_gmt":"2023-05-18T09:07:07","guid":{"rendered":"https:\/\/www.vouchconcierge.com\/?p=19213"},"modified":"2024-03-22T17:59:41","modified_gmt":"2024-03-22T09:59:41","slug":"a-luxurious-digital-experience-for-guests-at-grand-hyatt-erawan-bangkok","status":"publish","type":"post","link":"https:\/\/www.vouch-technologies.com\/en\/a-luxurious-digital-experience-for-guests-at-grand-hyatt-erawan-bangkok\/","title":{"rendered":"A Luxurious Digital Experience for Guests at Grand Hyatt Erawan Bangkok"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19213\" class=\"elementor elementor-19213\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-06bfcaf elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"06bfcaf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c886cef\" data-id=\"c886cef\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebfede0 elementor-widget elementor-widget-image\" data-id=\"ebfede0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"816\" height=\"458\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1.png\" class=\"attachment-full size-full wp-image-19222\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-539x303.png 539w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8b3c08 elementor-widget elementor-widget-heading\" data-id=\"d8b3c08\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Seamless and Streamlined: Digital Experience for Guests at Grand Hyatt Erawan Bangkok<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a9a3ea elementor-widget elementor-widget-text-editor\" data-id=\"7a9a3ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLocated in the heart of Bangkok, <a href=\"https:\/\/www.hyatt.com\/en-US\/hotel\/thailand\/grand-hyatt-erawan-bangkok\/bangh\">Grand Hyatt Erawan Bangkok<\/a> has long been a favorite among travelers for its prime location, luxurious amenities, and exceptional service. With easy access to the city&#8217;s top attractions and shopping destinations, the hotel is a popular option for both business and leisure travelers seeking a five-star experience.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef1bb62 elementor-widget elementor-widget-text-editor\" data-id=\"ef1bb62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe <a href=\"https:\/\/www.hyatt.com\/brands\/grand-hyatt\">Grand Hyatt<\/a> brand is renowned for its commitment to luxury, comfort, and personalised service, and these values are evident in every aspect of Grand Hyatt Erawan Bangkok. Guests can expect nothing less than the best, whether they are traveling solo or with their families. With its impressive array of amenities, including award-winning restaurants, a state-of-the-art fitness center, and a tranquil spa, the hotel has now added an <a href=\"https:\/\/www.vouch-technologies.com\/en\/\">intuitive guest platform<\/a> to elevate the digital experience for every customer.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-1ff5665 elementor-section-full_width elementor-section-height-min-height elementor-hidden-mobile elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"1ff5665\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e15acbe\" data-id=\"e15acbe\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c3afde7\" data-id=\"c3afde7\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7ce1d8 elementor-widget elementor-widget-heading\" data-id=\"e7ce1d8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">One Single, Seamless Guest Platform<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-6bddc67 elementor-section-full_width elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"6bddc67\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-03d0f01\" data-id=\"03d0f01\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-69278e1 elementor-widget elementor-widget-image\" data-id=\"69278e1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"816\" height=\"458\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png\" class=\"attachment-large size-large wp-image-19220 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-539x303.png 539w\" data-sizes=\"(max-width: 816px) 100vw, 816px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 816px; --smush-placeholder-aspect-ratio: 816\/458;\" \/><noscript><img decoding=\"async\" width=\"816\" height=\"458\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png\" class=\"attachment-large size-large wp-image-19220\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-539x303.png 539w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-8c801ea\" data-id=\"8c801ea\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9921fbf elementor-widget elementor-widget-heading\" data-id=\"9921fbf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">One Single, Seamless Guest Platform<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7279a15 elementor-widget elementor-widget-text-editor\" data-id=\"7279a15\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIn response to the impact of the pandemic, Grand Hyatt Erawan Bangkok has introduced different technologies for guests over the past 2 years to offer them more contactless conveniences. However, as different functionalities were solutions from multiple hotel technology providers, guests had to navigate multiple platforms to access different features available to them. This could lead to a potentially disoriented digital journey, as there were entry points from different apps and QR codes displayed in guest rooms.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5276e62 elementor-widget elementor-widget-text-editor\" data-id=\"5276e62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tRecognizing the need for a seamless solution to improve their guests\u2019 digital experience, the hotel partnered with Vouch to provide the perfect hotel guest platform. Grand Hyatt Erawan Bangkok had an existing room service app and a guest-to-hotel live chat function from two separate vendors which they wanted to retain. Besides leveraging Vouch\u2019s <a href=\"https:\/\/www.vouch-technologies.com\/en\/compendium-faq\/\" target=\"_blank\" rel=\"noopener\">Digital Compendium<\/a> and <a href=\"https:\/\/www.vouch-technologies.com\/en\/room-item-request\/\" target=\"_blank\" rel=\"noopener\">Room Request<\/a> features, the hotel worked with the customer success team at Vouch to explore the possibility of combining all their services into one single platform.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4ad247 elementor-widget elementor-widget-spacer\" data-id=\"a4ad247\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-9926d5a elementor-section-full_width elementor-section-height-min-height elementor-hidden-mobile elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"9926d5a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-72b837f\" data-id=\"72b837f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9397f22 elementor-widget elementor-widget-image\" data-id=\"9397f22\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" sizes=\"(max-width: 1420px) 100vw, 1420px\" \/><\/noscript><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca3869f elementor-widget elementor-widget-text-editor\" data-id=\"ca3869f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe flexibility of Vouch\u2019s platform was able to accommodate just that. Direct access to third-party solutions was integrated within Vouch and user navigation across the different vendors was designed harmoniously, with no disruption to the user experience. This resulted in having just one single entry point to access all digital services available at Grand Hyatt Erawan Bangkok. Collateral clutter in the guest rooms were reduced, and guests can now access every service entitled to them from one central location. This has made the guest experience much smoother and more convenient, allowing guests to focus on enjoying their stay.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-1088bba elementor-section-full_width elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"1088bba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0848300\" data-id=\"0848300\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8092e7 elementor-widget elementor-widget-image\" data-id=\"a8092e7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" sizes=\"(max-width: 1420px) 100vw, 1420px\" \/><\/noscript><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97c5ab4 elementor-widget elementor-widget-text-editor\" data-id=\"97c5ab4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<span style=\"font-weight: 400;\">The flexibility of Vouch&#8217;s platform was able to accommodate just that. Direct access to third-party solutions was integrated within Vouch and user navigation across the different vendors was designed harmoniously, with no disruption to the user experience. This resulted in having just one single entry point to access all digital services available at Grand Hyatt Erawan Bangkok. Collateral clutter in the guest rooms were reduced, and guests can now access every service entitled to them from one central location. This has made the guest experience much smoother and more convenient, allowing guests to focus on enjoying their stay.<\/span>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c27a3e elementor-widget elementor-widget-spacer\" data-id=\"5c27a3e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-dde3f81 elementor-section-full_width elementor-section-height-min-height elementor-hidden-mobile elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"dde3f81\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-df825db\" data-id=\"df825db\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e51775c elementor-widget elementor-widget-heading\" data-id=\"e51775c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201cTo cater to guests of all ages and backgrounds, it is important to make sure we choose a guest platform that is user-friendly and easily accessible.\u201d<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-dc00d83\" data-id=\"dc00d83\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-076c85f elementor-section-full_width elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"076c85f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6c05121\" data-id=\"6c05121\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65c5868 elementor-widget elementor-widget-image\" data-id=\"65c5868\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"458\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png\" class=\"attachment-large size-large wp-image-19216 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-539x303.png 539w\" data-sizes=\"(max-width: 816px) 100vw, 816px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 816px; --smush-placeholder-aspect-ratio: 816\/458;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"458\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png\" class=\"attachment-large size-large wp-image-19216\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-539x303.png 539w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-0cbe940\" data-id=\"0cbe940\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a91ad9 elementor-widget elementor-widget-heading\" data-id=\"4a91ad9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201cTo cater to guests of all ages and backgrounds, it is important to make sure we choose a guest platform that is user-friendly and easily accessible.\u201d<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb45d6b elementor-widget elementor-widget-spacer\" data-id=\"cb45d6b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2060a35 elementor-widget elementor-widget-heading\" data-id=\"2060a35\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Express Access: No App Download<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59d488b elementor-widget elementor-widget-text-editor\" data-id=\"59d488b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGuests staying at Grand Hyatt Erawan Bangkok have expressed their satisfaction with being able to access the platform without the need to download yet another app. App downloads are often seen as inconvenient and can discourage guests from using services that are meant to enhance their experience. Thankfully, the Vouch Guest Experience Platform can be accessed by simply scanning a unique QR code that is provided in each room, with no need to log in or download an additional app. This has made the platform a very user-friendly and convenient option for guests who can quickly access all of the hotel&#8217;s digital services in one place.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b38c3d0 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"b38c3d0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Express Access: No App Download<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51d3ecc elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"51d3ecc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Guests staying at Grand Hyatt Erawan Bangkok have expressed their satisfaction with being able to access the platform without the need to download yet another app. App downloads are often seen as inconvenient and can discourage guests from using services that are meant to enhance their experience. Thankfully, the Vouch Guest Experience Platform can be accessed by simply scanning a unique QR code that is provided in each room, with no need to log in or download an additional app. This has made the platform a very user-friendly and convenient option for guests who can quickly access all of the hotel&#8217;s digital services in one place.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17cb44b elementor-widget elementor-widget-spacer\" data-id=\"17cb44b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-3bdfcd2 elementor-section-full_width elementor-section-height-min-height elementor-hidden-mobile elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"3bdfcd2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-92c0e11\" data-id=\"92c0e11\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2d8b47e\" data-id=\"2d8b47e\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ebe209 elementor-widget elementor-widget-heading\" data-id=\"8ebe209\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201cWe have received very positive feedback from our guests on our digital efforts. They appreciate the convenience and the ability to control their experience from their own mobile devices.\u201d<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-d36dbea elementor-section-full_width elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"d36dbea\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-c9008dd\" data-id=\"c9008dd\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a3e44c elementor-widget elementor-widget-image\" data-id=\"7a3e44c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"573\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-1024x573.png\" class=\"attachment-large size-large wp-image-19239 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-700x391.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-539x303.png 539w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1.png 1420w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/573;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-1024x573.png\" class=\"attachment-large size-large wp-image-19239\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-700x391.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-539x303.png 539w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1.png 1420w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a6938c2\" data-id=\"a6938c2\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c76f543 elementor-widget elementor-widget-heading\" data-id=\"c76f543\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201cWe have received very positive feedback from our guests on our digital efforts. They appreciate the convenience and the ability to control their experience from their own mobile devices.\u201d<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c4a21 elementor-widget elementor-widget-heading\" data-id=\"c3c4a21\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Automation for Operations<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4ebb0d elementor-widget elementor-widget-text-editor\" data-id=\"e4ebb0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe guest platform not only made a positive impact on the guest experience at Grand Hyatt Erawan Bangkok but has also increased the hotel&#8217;s productivity.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea4841e elementor-widget elementor-widget-text-editor\" data-id=\"ea4841e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tPreviously, guests would have to call the hotel&#8217;s call center, and the staff would then relay their requests to the relevant teams through a chat app. However, this process had its challenges in keeping track of tasks and overall efficiency, as chat apps are not built specifically for this purpose.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52514f2 elementor-widget elementor-widget-text-editor\" data-id=\"52514f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe hotel has chosen to integrate the Vouch <a href=\"https:\/\/www.vouch-technologies.com\/en\/room-item-request\/\" target=\"_blank\" rel=\"noopener\">Room Request<\/a> feature with the hotel&#8217;s HotSOS system, which means that when guests place housekeeping or room requests through the platform, the information automatically streams through both systems and lands directly on the hotel&#8217;s back-end housekeeping system. This has streamlined the entire process, eliminating the need for manual data entry, reducing errors, and enabling the hotel to respond more quickly to guests&#8217; needs.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3071a7f elementor-widget elementor-widget-text-editor\" data-id=\"3071a7f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<em>\u201cIt has been a pleasure working with Vouch to enhance the digital experience for our guests. As the expectations of our guests evolve with regards to technology, we hope to further the collaboration to meet their needs, wherever that takes us.\u201d<\/em> <b>&#8211; Chokamnuai Chatmontri, Guest Experience Manager of Grand Hyatt Erawan Bangkok<\/b>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7dedd1c elementor-widget elementor-widget-text-editor\" data-id=\"7dedd1c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tWatch the Vouch Guest Experience Platform in action at Grand Hyatt Erawan Bangkok:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9c4b94 elementor-hidden-mobile elementor-widget elementor-widget-video\" data-id=\"e9c4b94\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/zmws6IRl0ek&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efd1a1a elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-video\" data-id=\"efd1a1a\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/zmws6IRl0ek&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6f8d4b elementor-widget elementor-widget-text-editor\" data-id=\"c6f8d4b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInterested to learn more about how other hotels are using the Vouch Guest Experience Platform? <a href=\"https:\/\/www.vouch-technologies.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact us today<\/a>!\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d55b802 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"d55b802\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.vouch-technologies.com\/en\/contact-us\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Chat with Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46d90ee elementor-align-left elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-button\" data-id=\"46d90ee\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.vouchconcierge.com\/en\/contact-us\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Chat with Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3be53e9 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"3be53e9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-279d614\" data-id=\"279d614\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5788633 elementor-widget-mobile__width-initial elementor-widget elementor-widget-image\" data-id=\"5788633\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"816\" height=\"458\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1.png\" class=\"attachment-full size-full wp-image-19222\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-1-539x303.png 539w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-118c841 elementor-widget elementor-widget-heading\" data-id=\"118c841\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Seamless and Streamlined: Digital Experience for Guests at Grand Hyatt Erawan Bangkok<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f32af3b elementor-widget elementor-widget-text-editor\" data-id=\"f32af3b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLocated in the heart of Bangkok, <a href=\"https:\/\/www.hyatt.com\/en-US\/hotel\/thailand\/grand-hyatt-erawan-bangkok\/bangh\">Grand Hyatt Erawan Bangkok<\/a> has long been a favorite among travelers for its prime location, luxurious amenities, and exceptional service. With easy access to the city&#8217;s top attractions and shopping destinations, the hotel is a popular option for both business and leisure travelers seeking a five-star experience.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-961320e elementor-widget elementor-widget-text-editor\" data-id=\"961320e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe <a href=\"https:\/\/www.hyatt.com\/brands\/grand-hyatt\">Grand Hyatt<\/a> brand is renowned for its commitment to luxury, comfort, and personalised service, and these values are evident in every aspect of Grand Hyatt Erawan Bangkok. Guests can expect nothing less than the best, whether they are traveling solo or with their families. With its impressive array of amenities, including award-winning restaurants, a state-of-the-art fitness center, and a tranquil spa, the hotel has now added an <a href=\"https:\/\/www.vouch-technologies.com\/en\/\">intuitive guest platform<\/a> to elevate the digital experience for every customer.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-fac2c08 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"fac2c08\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-967dde9\" data-id=\"967dde9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-952993f elementor-section-full_width elementor-section-height-min-height elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"952993f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ce623d9\" data-id=\"ce623d9\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c2e7e2a elementor-widget elementor-widget-image\" data-id=\"c2e7e2a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"458\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png\" class=\"attachment-full size-full wp-image-19220 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-539x303.png 539w\" data-sizes=\"(max-width: 816px) 100vw, 816px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 816px; --smush-placeholder-aspect-ratio: 816\/458;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"458\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png\" class=\"attachment-full size-full wp-image-19220\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-2-539x303.png 539w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e488a78\" data-id=\"e488a78\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b38690 elementor-widget elementor-widget-heading\" data-id=\"8b38690\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">One Single, Seamless Guest Platform<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3b6dd0b elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"3b6dd0b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21fb663\" data-id=\"21fb663\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b057d7d elementor-widget elementor-widget-text-editor\" data-id=\"b057d7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tIn response to the impact of the pandemic, Grand Hyatt Erawan Bangkok has introduced different technologies for guests over the past 2 years to offer them more contactless conveniences. However, as different functionalities were solutions from multiple hotel technology providers, guests had to navigate multiple platforms to access different features available to them. This could lead to a potentially disoriented digital journey, as there were entry points from different apps and QR codes displayed in guest rooms.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39760a4 elementor-widget elementor-widget-text-editor\" data-id=\"39760a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tRecognizing the need for a seamless solution to improve their guests\u2019 digital experience, the hotel partnered with Vouch to provide the perfect hotel guest platform. Grand Hyatt Erawan Bangkok had an existing room service app and a guest-to-hotel live chat function from two separate vendors which they wanted to retain. Besides leveraging Vouch\u2019s <a href=\"https:\/\/www.vouch-technologies.com\/en\/compendium-faq\/\" target=\"_blank\" rel=\"noopener\">Digital Compendium<\/a> and <a href=\"https:\/\/www.vouch-technologies.com\/en\/room-item-request\/\" target=\"_blank\" rel=\"noopener\">Room Request<\/a> features, the hotel worked with the customer success team at Vouch to explore the possibility of combining all their services into one single platform.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e052f5c elementor-widget elementor-widget-image\" data-id=\"e052f5c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img decoding=\"async\" width=\"1420\" height=\"794\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png\" class=\"attachment-full size-full wp-image-19236\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-3-1-700x391.png 700w\" sizes=\"(max-width: 1420px) 100vw, 1420px\" \/><\/noscript><\/noscript><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d384ee7 elementor-widget elementor-widget-text-editor\" data-id=\"d384ee7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe flexibility of Vouch\u2019s platform was able to accommodate just that. Direct access to third-party solutions was integrated within Vouch and user navigation across the different vendors was designed harmoniously, with no disruption to the user experience. This resulted in having just one single entry point to access all digital services available at Grand Hyatt Erawan Bangkok. Collateral clutter in the guest rooms were reduced, and guests can now access every service entitled to them from one central location. This has made the guest experience much smoother and more convenient, allowing guests to focus on enjoying their stay.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-e22572d elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"e22572d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f3edaf\" data-id=\"2f3edaf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-14cd93b elementor-section-full_width elementor-section-height-min-height elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"14cd93b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bef6890\" data-id=\"bef6890\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddce3ce elementor-widget elementor-widget-image\" data-id=\"ddce3ce\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"458\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png\" class=\"attachment-full size-full wp-image-19216 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-539x303.png 539w\" data-sizes=\"(max-width: 816px) 100vw, 816px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 816px; --smush-placeholder-aspect-ratio: 816\/458;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"458\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png\" class=\"attachment-full size-full wp-image-19216\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4.png 816w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-768x431.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-700x393.png 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-539x303.png 539w\" sizes=\"(max-width: 816px) 100vw, 816px\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-e4db7ed\" data-id=\"e4db7ed\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9173cb1 elementor-widget elementor-widget-heading\" data-id=\"9173cb1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201cTo cater to guests of all ages and backgrounds, it is important to make sure we choose a guest platform that is user-friendly and easily accessible.\u201d<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-ab0ad4f elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"ab0ad4f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8e4c486\" data-id=\"8e4c486\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88e4cc6 elementor-widget elementor-widget-heading\" data-id=\"88e4cc6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Express Access: No App Download<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11ef746 elementor-widget elementor-widget-text-editor\" data-id=\"11ef746\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tGuests staying at Grand Hyatt Erawan Bangkok have expressed their satisfaction with being able to access the platform without the need to download yet another app. App downloads are often seen as inconvenient and can discourage guests from using services that are meant to enhance their experience. Thankfully, the Vouch Guest Experience Platform can be accessed by simply scanning a unique QR code that is provided in each room, with no need to log in or download an additional app. This has made the platform a very user-friendly and convenient option for guests who can quickly access all of the hotel&#8217;s digital services in one place.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-bd9a90d elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"bd9a90d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c1a9c3\" data-id=\"6c1a9c3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-cb3b483 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"cb3b483\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3d8a7f3\" data-id=\"3d8a7f3\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-982942d elementor-widget elementor-widget-image\" data-id=\"982942d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"794\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1.png\" class=\"attachment-full size-full wp-image-19239 lazyload\" alt=\"\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-700x391.png 700w\" data-sizes=\"(max-width: 1420px) 100vw, 1420px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1420px; --smush-placeholder-aspect-ratio: 1420\/794;\" \/><noscript><img loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"794\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1.png\" class=\"attachment-full size-full wp-image-19239\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1.png 1420w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-300x168.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-1024x573.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-768x429.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2023\/05\/GHBKK-Success-Story-Image-4-1-700x391.png 700w\" sizes=\"(max-width: 1420px) 100vw, 1420px\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-f29df6a\" data-id=\"f29df6a\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d4dec7 elementor-widget elementor-widget-heading\" data-id=\"2d4dec7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u201cWe have received very positive feedback from our guests on our digital efforts. They appreciate the convenience and the ability to control their experience from their own mobile devices.\u201d<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-26881e6 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"26881e6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da89520\" data-id=\"da89520\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8851c6 elementor-widget elementor-widget-heading\" data-id=\"c8851c6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Automation for Operations<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88f8fd3 elementor-widget elementor-widget-text-editor\" data-id=\"88f8fd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe guest platform not only made a positive impact on the guest experience at Grand Hyatt Erawan Bangkok but has also increased the hotel&#8217;s productivity.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-914cc09 elementor-widget elementor-widget-text-editor\" data-id=\"914cc09\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tPreviously, guests would have to call the hotel&#8217;s call center, and the staff would then relay their requests to the relevant teams through a chat app. However, this process had its challenges in keeping track of tasks and overall efficiency, as chat apps are not built specifically for this purpose.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab5a90 elementor-widget elementor-widget-text-editor\" data-id=\"1ab5a90\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe hotel has chosen to integrate the Vouch <a href=\"https:\/\/www.vouch-technologies.com\/en\/room-item-request\/\" target=\"_blank\" rel=\"noopener\">Room Request<\/a> feature with the hotel&#8217;s HotSOS system, which means that when guests place housekeeping or room requests through the platform, the information automatically streams through both systems and lands directly on the hotel&#8217;s back-end housekeeping system. This has streamlined the entire process, eliminating the need for manual data entry, reducing errors, and enabling the hotel to respond more quickly to guests&#8217; needs.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69faf5b elementor-widget elementor-widget-text-editor\" data-id=\"69faf5b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<em>\u201cIt has been a pleasure working with Vouch to enhance the digital experience for our guests. As the expectations of our guests evolve with regards to technology, we hope to further the collaboration to meet their needs, wherever that takes us.\u201d<\/em> <b>&#8211; Chokamnuai Chatmontri, Guest Experience Manager of Grand Hyatt Erawan Bangkok<\/b>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-518724d elementor-widget elementor-widget-text-editor\" data-id=\"518724d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tWatch the Vouch Guest Experience Platform in action at Grand Hyatt Erawan Bangkok:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b9c58d elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-video\" data-id=\"1b9c58d\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/zmws6IRl0ek&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f2f951 elementor-widget elementor-widget-text-editor\" data-id=\"7f2f951\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tInterested to learn more about how other hotels are using the Vouch Guest Experience Platform? <a href=\"https:\/\/www.vouch-technologies.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\">Contact us today<\/a>!\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af1c187 elementor-align-left elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"af1c187\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.vouch-technologies.com\/en\/contact-us\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Schedule a Chat with Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Seamless and Streamlined: Digital Experience for Guests at Grand Hyatt Erawan Bangkok Located in the heart of Bangkok, Grand Hyatt Erawan Bangkok has long been a favorite among travelers for its prime location, luxurious amenities, and exceptional service. With easy access to the city&#8217;s top&#8230;<\/p>\n","protected":false},"author":6,"featured_media":21047,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[38],"tags":[227],"class_list":["post-19213","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study","tag-hotel-case-studies"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/19213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/comments?post=19213"}],"version-history":[{"count":0,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/19213\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media\/21047"}],"wp:attachment":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media?parent=19213"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/categories?post=19213"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/tags?post=19213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}