{"id":13370,"date":"2022-05-13T13:10:03","date_gmt":"2022-05-13T05:10:03","guid":{"rendered":"https:\/\/www.vouchconcierge.com\/?p=13370"},"modified":"2024-04-01T16:55:49","modified_gmt":"2024-04-01T08:55:49","slug":"all-a-modern-hotelier-needs-to-know-about-hotel-automation","status":"publish","type":"post","link":"https:\/\/www.vouch-technologies.com\/en\/all-a-modern-hotelier-needs-to-know-about-hotel-automation\/","title":{"rendered":"All A Modern Hotelier Needs To Know About Hotel Automation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13370\" class=\"elementor elementor-13370\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-3cf96ed elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"3cf96ed\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13092d1\" data-id=\"13092d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-888a5b6 elementor-widget elementor-widget-image\" data-id=\"888a5b6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation.jpg\" class=\"attachment-full size-full wp-image-13371\" alt=\"All A Modern Hotelier Needs To Know About Hotel Automation\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation.jpg 900w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation-300x200.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation-768x512.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation-700x467.jpg 700w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac6e86e elementor-widget elementor-widget-heading\" data-id=\"ac6e86e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">All A Modern Hotelier Needs To Know About Hotel Automation<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-889c0dd elementor-widget elementor-widget-text-editor\" data-id=\"889c0dd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSurviving the COVID-19 pandemic entailed reducing operational expenditures for most hoteliers, the majority of which came from layoffs and furloughs. However, after decades of operating the same way, it is indeed hard to imagine full-scale operations with only half the staff present \u2013 and with lesser workers, this only means more responsibilities for each employee on duty. Ultimately, this may increase the pressure on each staff member and when this happens, the whole system might slowly become ineffective and inefficient, resulting in high staff turnover. As a consequence, the eventual outcome of these would be lesser profits and poorer standards of guest satisfaction.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71ff7ca elementor-widget elementor-widget-text-editor\" data-id=\"71ff7ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tWith tourism slowly picking up pace post-crisis, all of these could only mean one thing: hotels would need to learn how to innovate and adapt to the situation through technological means, an ever-evolving feature that <a href=\"https:\/\/www.vouch-technologies.com\/en\/technology-and-the-future-of-hotel-guest-experience\/\" target=\"_blank\" rel=\"noopener\">undoubtedly empowers the future of hotel guest experience<\/a>. But how can hotels begin automating without completely redesigning their operations and still stick to their present IT systems?\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d58c2e elementor-widget elementor-widget-text-editor\" data-id=\"8d58c2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThis article illustrates how hotels can automate most of their operations while closing the gap between operating costs and providing value to guests. Plus, we\u2019ll cover one of the best tools on the market for hotel automation if you\u2019re considering one.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-221fa88 elementor-widget elementor-widget-heading\" data-id=\"221fa88\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Hotel automation: What is it?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18648ba elementor-widget elementor-widget-text-editor\" data-id=\"18648ba\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHotel automation systems equip hoteliers with complete control over hotel operations while optimising processes and automating in order to save costs and boost guest satisfaction.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d82a75c elementor-widget elementor-widget-text-editor\" data-id=\"d82a75c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSome examples are as follows:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e3ebf5 elementor-widget elementor-widget-text-editor\" data-id=\"6e3ebf5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Guest access automation that includes contactless check-ins and check-outs, as well as instant responses to guest inquiries on a hotel chatbot. This allows hotels to operate with a leaner team at the front office.<\/li>\n \t<li>Utilising an app to control heating, air-conditioner, blinds, fans, television, lights, and other in-room equipment, allowing more personalisation for guests while keeping energy expenses low.<\/li>\n \t<li>Real-time digital platform that handles housekeeping, room items, and laundry requests made by guests, with automated alerts to ensure the relevant staff are contacted and notified immediately.<\/li>\n \t<li>In-room food and beverage orders sent through a digital platform that automatically gets routed to the room service team and kitchen, enabling a more streamlined process and accuracy in each transaction.<\/li>\n \t<li>Guests can use a facilities booking platform to make reservations for a hotel amenity at their preferred time. This automation allows guests control over their bookings and enables smooth and efficient facility management in hotels.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca16cef elementor-widget elementor-widget-heading\" data-id=\"ca16cef\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Benefits of hotel automation systems<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb56649 elementor-widget elementor-widget-text-editor\" data-id=\"eb56649\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSuppose you want to increase operational efficiency with a small hotel workforce while offering the same standard of service to customers. In that case, hotel automation will help you reach these objectives while also providing a variety of additional benefits;\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88752d7 elementor-widget elementor-widget-heading\" data-id=\"88752d7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complete control over most hotel aspects<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee6139 elementor-widget elementor-widget-text-editor\" data-id=\"2ee6139\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tA hotel automation system provides you with complete control over your hotel\u2019s operations while reducing your workload. It allows you to operate the following:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fee120e elementor-widget elementor-widget-text-editor\" data-id=\"fee120e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Guest communications<\/li>\n \t<li>Staff and guest access<\/li>\n \t<li>Employee scheduling and task management<\/li>\n \t<li>Energy consumption<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc5b22a elementor-widget elementor-widget-text-editor\" data-id=\"cc5b22a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAside from that, a hotel automation system allows you to give guests the ability to govern and personalise their stays while maintaining ultimate control to assure cost-effectiveness, efficiency, and security.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f12ee6 elementor-widget elementor-widget-heading\" data-id=\"2f12ee6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Enables your hotel operations to be future-proof<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f4e221 elementor-widget elementor-widget-text-editor\" data-id=\"8f4e221\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHoteliers should always plan ahead, crisis or no crisis. Even though the current situation is anything but ideal, it is a wonderful opportunity for you to create significant changes that benefit the business in the long run. Putting automation in place today will ensure that you can continue to operate at full capacity no matter the interruptions in the future. Other hotels are slowly implementing digital strategies; in order to remain competitive, hoteliers should stay ahead by putting in place automated operating systems that are built for the industry.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4043bd3 elementor-widget elementor-widget-heading\" data-id=\"4043bd3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reduces operational expenses<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a7d2ee elementor-widget elementor-widget-text-editor\" data-id=\"2a7d2ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tYou might not notice, but there might be inefficiencies in your operations due to obsolete processes and unproductive workflows. By sticking to outdated manual ways, not only are your staff taking more time to complete tasks, but guests are not able to control and personalise their stay if they wanted to. Digitalisation helps operation staff become more productive by freeing time up for them to work on more impactful guest interactions, while automation takes care of the less essential tasks. Labour in the hotel industry is costly, and we should take steps to ensure work is optimised.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b07856a elementor-widget elementor-widget-heading\" data-id=\"b07856a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Individualised communication between staff and guests in real-time<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-760e68d elementor-widget elementor-widget-text-editor\" data-id=\"760e68d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCalls from guests to the main enquiry line often get redirected to other departments, and this consumes time unnecessarily for staff, and guests are put on long holds just to get simple enquiries answered. Hotel automation obliterates the go-betweens by routing guest requests straight to relevant staff members, saving you money and time.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d75078 elementor-widget elementor-widget-text-editor\" data-id=\"4d75078\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tStaff and guests may connect immediately and more efficiently via a guest experience platform by leveraging guest portals in hotel automation software. Guests are able to convey their demands using platforms such as Vouch instead of visiting or calling a busy front desk, for example, if they require laundry services, housekeeping, and the like.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23a4cd4 elementor-widget elementor-widget-heading\" data-id=\"23a4cd4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contactless check-ins and check-outs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8f4653 elementor-widget elementor-widget-text-editor\" data-id=\"b8f4653\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tContactless check-in for hotels lets guests arrive and proceed directly to their room, skipping the hassle of waiting in line at the front desk. Without the need for physical check-ins, your guest service team is freed from being confined behind the counter and they can be proactive in engaging guests and ensuring a better arrival experience. This also empowers you with the flexibility to assign staff at the lobby to another department in need of manpower.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-231090d elementor-widget elementor-widget-heading\" data-id=\"231090d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Vouch as your one-stop for hotel automation<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8ca225 elementor-widget elementor-widget-text-editor\" data-id=\"b8ca225\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe Vouch Guest Experience Platform allows hotels to focus on the things that truly matter. Our contactless hotel solutions seek to enhance guest satisfaction and productivity, leading to revenue growth.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83b3715 elementor-widget elementor-widget-text-editor\" data-id=\"83b3715\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tOur app-free technology enables guests to utilise mobile check-in for hotels, order room service, book amenities, request products, and get quick answers to their questions 24 hours a day, seven days a week \u2013 all from the comfort of their phones. Your hotel personnel will now have the time to take their service to the next level, thanks to the manpower saved by automating and simplifying procedures.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e31004 elementor-widget elementor-widget-heading\" data-id=\"4e31004\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4786976 elementor-widget elementor-widget-text-editor\" data-id=\"4786976\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tProviding value to guests does not imply hiring additional staff; rather, it entails investing in hotel automation. It is a key approach to optimising your hotel to provide a more satisfying experience for your guests while decreasing operational expenditures. By implementing hotel automation technologies, your hotel is able to respond to current industry developments and continue to run profitably.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-74d8b2f elementor-widget elementor-widget-text-editor\" data-id=\"74d8b2f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAt Vouch, we understand the importance of leveraging technology to ensure hotels operate successfully, no matter the impact of the pandemic on tourism. Thus, we dedicate ourselves to designing a guest experience platform equipped with the resources needed to allow guests to have a personalised experience from the start to the end of their stay. This way, hotels can benefit through simplified procedures and decreased operational costs as the app-less platform seeks to assist hotels in boosting their productivity and improving guest satisfaction, leading to a growth in revenue. To learn more <a href=\"https:\/\/www.vouch-technologies.com\/en\/about-us\/\" target=\"_blank\" rel=\"noopener\">about Vouch<\/a> and our features such as <a href=\"https:\/\/www.vouch-technologies.com\/en\/contactless-check-in\/\" target=\"_blank\" rel=\"noopener\">contactless check-in<\/a> or <a href=\"https:\/\/www.vouch-technologies.com\/en\/compendium-faq\/\" target=\"_blank\" rel=\"noopener\">digital compendium<\/a>, please visit our website, head onto our <a href=\"https:\/\/www.vouch-technologies.com\/en\/exclusive\/\" target=\"_blank\" rel=\"noopener\">resources<\/a> page, or <a href=\"https:\/\/www.vouch-technologies.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> today.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-a3699c2 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"a3699c2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8eb7c36\" data-id=\"8eb7c36\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-686bf5b elementor-widget elementor-widget-image\" data-id=\"686bf5b\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation.jpg\" class=\"attachment-full size-full wp-image-13371\" alt=\"All A Modern Hotelier Needs To Know About Hotel Automation\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation.jpg 900w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation-300x200.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation-768x512.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/05\/all-a-modern-hotelier-needs-to-know-about-hotel-automation-700x467.jpg 700w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4045745 elementor-widget elementor-widget-heading\" data-id=\"4045745\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">All A Modern Hotelier Needs To Know About Hotel Automation<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a921d21 elementor-widget elementor-widget-text-editor\" data-id=\"a921d21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSurviving the COVID-19 pandemic entailed reducing operational expenditures for most hoteliers, the majority of which came from layoffs and furloughs. However, after decades of operating the same way, it is indeed hard to imagine full-scale operations with only half the staff present \u2013 and with lesser workers, this only means more responsibilities for each employee on duty. Ultimately, this may increase the pressure on each staff member and when this happens, the whole system might slowly become ineffective and inefficient, resulting in high staff turnover. As a consequence, the eventual outcome of these would be lesser profits and poorer standards of guest satisfaction.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-549ceb7 elementor-widget elementor-widget-text-editor\" data-id=\"549ceb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tWith tourism slowly picking up pace post-crisis, all of these could only mean one thing: hotels would need to learn how to innovate and adapt to the situation through technological means, an ever-evolving feature that undoubtedly <a href=\"https:\/\/www.vouch-technologies.com\/en\/technology-and-the-future-of-hotel-guest-experience\/\" target=\"_blank\" rel=\"noopener\">empowers the future of hotel guest experience<\/a>. But how can hotels begin automating without completely redesigning their operations and still stick to their present IT systems?\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9850a2 elementor-widget elementor-widget-text-editor\" data-id=\"e9850a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThis article illustrates how hotels can automate most of their operations while closing the gap between operating costs and providing value to guests. Plus, we\u2019ll cover one of the best tools on the market for hotel automation if you\u2019re considering one.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-590ed3c elementor-widget elementor-widget-heading\" data-id=\"590ed3c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Hotel automation: What is it?<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd70d69 elementor-widget elementor-widget-text-editor\" data-id=\"fd70d69\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHotel automation systems equip hoteliers with complete control over hotel operations while optimising processes and automating in order to save costs and boost guest satisfaction.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9376226 elementor-widget elementor-widget-text-editor\" data-id=\"9376226\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSome examples are as follows:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e044111 elementor-widget elementor-widget-text-editor\" data-id=\"e044111\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Guest access automation that includes contactless check-ins and check-outs, as well as instant responses to guest inquiries on a hotel chatbot. This allows hotels to operate with a leaner team at the front office.<\/li>\n \t<li>Utilising an app to control heating, air-conditioner, blinds, fans, television, lights, and other in-room equipment, allowing more personalisation for guests while keeping energy expenses low.<\/li>\n \t<li>Real-time digital platform that handles housekeeping, room items, and laundry requests made by guests, with automated alerts to ensure the relevant staff are contacted and notified immediately.<\/li>\n \t<li>In-room food and beverage orders sent through a digital platform that automatically gets routed to the room service team and kitchen, enabling a more streamlined process and accuracy in each transaction.<\/li>\n \t<li>Guests can use a facilities booking platform to make reservations for a hotel amenity at their preferred time. This automation allows guests control over their bookings and enables smooth and efficient facility management in hotels.<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82aedbe elementor-widget elementor-widget-heading\" data-id=\"82aedbe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Benefits of hotel automation systems<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb9349b elementor-widget elementor-widget-text-editor\" data-id=\"bb9349b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tSuppose you want to increase operational efficiency with a small hotel workforce while offering the same standard of service to customers. In that case, hotel automation will help you reach these objectives while also providing a variety of additional benefits;\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8beab96 elementor-widget elementor-widget-heading\" data-id=\"8beab96\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Complete control over most hotel aspects<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bda7c8 elementor-widget elementor-widget-text-editor\" data-id=\"7bda7c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tA hotel automation system provides you with complete control over your hotel\u2019s operations while reducing your workload. It allows you to operate the following:\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-affc30d elementor-widget elementor-widget-text-editor\" data-id=\"affc30d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n \t<li>Guest communications<\/li>\n \t<li>Staff and guest access<\/li>\n \t<li>Employee scheduling and task management<\/li>\n \t<li>Energy consumption<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c7e7ee elementor-widget elementor-widget-text-editor\" data-id=\"8c7e7ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAside from that, a hotel automation system allows you to give guests the ability to govern and personalise their stays while maintaining ultimate control to assure cost-effectiveness, efficiency, and security.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5417aae elementor-widget elementor-widget-heading\" data-id=\"5417aae\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Enables your hotel operations to be future-proof<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3944ed0 elementor-widget elementor-widget-text-editor\" data-id=\"3944ed0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHoteliers should always plan ahead, crisis or no crisis. Even though the current situation is anything but ideal, it is a wonderful opportunity for you to create significant changes that benefit the business in the long run. Putting automation in place today will ensure that you can continue to operate at full capacity no matter the interruptions in the future. Other hotels are slowly implementing digital strategies; in order to remain competitive, hoteliers should stay ahead by putting in place automated operating systems that are built for the industry.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b10ba11 elementor-widget elementor-widget-heading\" data-id=\"b10ba11\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reduces operational expenses<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-54cb9e5 elementor-widget elementor-widget-text-editor\" data-id=\"54cb9e5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tYou might not notice, but there might be inefficiencies in your operations due to obsolete processes and unproductive workflows. By sticking to outdated manual ways, not only are your staff taking more time to complete tasks, but guests are not able to control and personalise their stay if they wanted to. Digitalisation helps operation staff become more productive by freeing time up for them to work on more impactful guest interactions, while automation takes care of the less essential tasks. Labour in the hotel industry is costly, and we should take steps to ensure work is optimised.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-791e178 elementor-widget elementor-widget-heading\" data-id=\"791e178\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Individualised communication between staff and guests in real-time<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7272701 elementor-widget elementor-widget-text-editor\" data-id=\"7272701\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tCalls from guests to the main enquiry line often get redirected to other departments, and this consumes time unnecessarily for staff, and guests are put on long holds just to get simple enquiries answered. Hotel automation obliterates the go-betweens by routing guest requests straight to relevant staff members, saving you money and time.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-641350c elementor-widget elementor-widget-text-editor\" data-id=\"641350c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tStaff and guests may connect immediately and more efficiently via a guest experience platform by leveraging guest portals in hotel automation software. Guests are able to convey their demands using platforms such as Vouch instead of visiting or calling a busy front desk, for example, if they require laundry services, housekeeping, and the like.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7576e31 elementor-widget elementor-widget-heading\" data-id=\"7576e31\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Contactless check-ins and check-outs<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d7fd1d elementor-widget elementor-widget-text-editor\" data-id=\"4d7fd1d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tContactless check-in for hotels lets guests arrive and proceed directly to their room, skipping the hassle of waiting in line at the front desk. Without the need for physical check-ins, your guest service team is freed from being confined behind the counter and they can be proactive in engaging guests and ensuring a better arrival experience. This also empowers you with the flexibility to assign staff at the lobby to another department in need of manpower.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce919b elementor-widget elementor-widget-heading\" data-id=\"1ce919b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Vouch as your one-stop for hotel automation<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-866663c elementor-widget elementor-widget-text-editor\" data-id=\"866663c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tThe Vouch Guest Experience Platform allows hotels to focus on the things that truly matter. Our contactless hotel solutions seek to enhance guest satisfaction and productivity, leading to revenue growth.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f0745c elementor-widget elementor-widget-text-editor\" data-id=\"7f0745c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tOur app-free technology enables guests to utilise mobile check-in for hotels, order room service, book amenities, request products, and get quick answers to their questions 24 hours a day, seven days a week \u2013 all from the comfort of their phones. Your hotel personnel will now have the time to take their service to the next level, thanks to the manpower saved by automating and simplifying procedures.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f75cdc1 elementor-widget elementor-widget-heading\" data-id=\"f75cdc1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-765843f elementor-widget elementor-widget-text-editor\" data-id=\"765843f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tProviding value to guests does not imply hiring additional staff; rather, it entails investing in hotel automation. It is a key approach to optimising your hotel to provide a more satisfying experience for your guests while decreasing operational expenditures. By implementing hotel automation technologies, your hotel is able to respond to current industry developments and continue to run profitably.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b149906 elementor-widget elementor-widget-text-editor\" data-id=\"b149906\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tAt Vouch, we understand the importance of leveraging technology to ensure hotels operate successfully, no matter the impact of the pandemic on tourism. Thus, we dedicate ourselves to designing a guest experience platform equipped with the resources needed to allow guests to have a personalised experience from the start to the end of their stay. This way, hotels can benefit through simplified procedures and decreased operational costs as the app-less platform seeks to assist hotels in boosting their productivity and improving guest satisfaction, leading to a growth in revenue. To learn more <a href=\"https:\/\/www.vouch-technologies.com\/en\/about-us\/\" target=\"_blank\" rel=\"noopener\">about Vouch<\/a> and our features such as <a href=\"https:\/\/www.vouch-technologies.com\/en\/contactless-check-in\/\" target=\"_blank\" rel=\"noopener\">contactless check-in<\/a> or <a href=\"https:\/\/www.vouch-technologies.com\/en\/compendium-faq\/\" target=\"_blank\" rel=\"noopener\">digital compendium<\/a>, please visit our website, head onto our <a href=\"https:\/\/www.vouch-technologies.com\/en\/exclusive\/\" target=\"_blank\" rel=\"noopener\">resources<\/a> page, or <a href=\"https:\/\/www.vouch-technologies.com\/en\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> today.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>All A Modern Hotelier Needs To Know About Hotel Automation Surviving the COVID-19 pandemic entailed reducing operational expenditures for most hoteliers, the majority of which came from layoffs and furloughs. However, after decades of operating the same way, it is indeed hard to imagine full-scale&#8230;<\/p>\n","protected":false},"author":4,"featured_media":13371,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[226],"tags":[229],"class_list":["post-13370","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hospitality-trends","tag-hospitality-trends"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/13370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/comments?post=13370"}],"version-history":[{"count":0,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/13370\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media\/13371"}],"wp:attachment":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media?parent=13370"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/categories?post=13370"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/tags?post=13370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}