{"id":10386,"date":"2022-02-23T10:42:33","date_gmt":"2022-02-23T02:42:33","guid":{"rendered":"https:\/\/www.vouchconcierge.com\/?p=10386"},"modified":"2024-04-01T16:58:22","modified_gmt":"2024-04-01T08:58:22","slug":"vouch-launches-mobile-check-in-contactless-solution","status":"publish","type":"post","link":"https:\/\/www.vouch-technologies.com\/en\/vouch-launches-mobile-check-in-contactless-solution\/","title":{"rendered":"Vouch Launches Mobile Check-in for Hong Kong, Macau Hospitality Markets"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10386\" class=\"elementor elementor-10386\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-8f213b4 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"8f213b4\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d52e7f\" data-id=\"6d52e7f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-39d8d23 elementor-widget elementor-widget-image\" data-id=\"39d8d23\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/02\/Vouch-Launches-Mobile-Check-in-for-Hong-Kong-and-Macau-Hospitality-Markets_1200x800px.png\" class=\"attachment-full size-full wp-image-10406\" alt=\"\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/02\/Vouch-Launches-Mobile-Check-in-for-Hong-Kong-and-Macau-Hospitality-Markets_1200x800px.png 1200w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/02\/Vouch-Launches-Mobile-Check-in-for-Hong-Kong-and-Macau-Hospitality-Markets_1200x800px-300x200.png 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/02\/Vouch-Launches-Mobile-Check-in-for-Hong-Kong-and-Macau-Hospitality-Markets_1200x800px-1024x683.png 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/02\/Vouch-Launches-Mobile-Check-in-for-Hong-Kong-and-Macau-Hospitality-Markets_1200x800px-768x512.png 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/02\/Vouch-Launches-Mobile-Check-in-for-Hong-Kong-and-Macau-Hospitality-Markets_1200x800px-18x12.png 18w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2022\/02\/Vouch-Launches-Mobile-Check-in-for-Hong-Kong-and-Macau-Hospitality-Markets_1200x800px-700x467.png 700w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0672af7 elementor-widget elementor-widget-heading\" data-id=\"0672af7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Vouch Launches Mobile Check-in for Hong Kong and Macau Hospitality Markets<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-661f1d4 elementor-widget elementor-widget-text-editor\" data-id=\"661f1d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<em>[Press Release]<\/em>\n<br>\n<br>\n<em>Designed for the endemic era, integration of latest features ensures seamless check-in <\/em><em>from time of booking to arrival, thereby enhancing the overall customer journey<\/em>\n<br>\n<br>\n<strong>Hong Kong \u2013 22 February 2022<\/strong> \u2013 Award-winning guest experience platform provider \u2013 <a href=\"https:\/\/www.vouch-technologies.com\/en\/\" target=\"_blank\" rel=\"noopener\">Vouch<\/a> \u2013 has announced the launch of its \u201c<a href=\"https:\/\/www.vouch-technologies.com\/en\/contactless-check-in\/\">Mobile Check-in<\/a>\u201d option through its branded platform, providing hotel guests in Hong Kong and Macau a hassle-free check-in experience.\n<br>\n<br>\nDesigned to enhance the guest experience starting from pre-stay, the new Mobile Check-in solution enables guests to enjoy the convenience of check-in from the moment they have confirmed bookings to their arrival at the accommodation\u2019s doorstep. The full registration process can be easily completed from the comfort of a traveller\u2019s portable mobile device.\n<br>\n<br>\n\u201cWe very often see the check-in process traditionally fulfilled at the front desk. However, these standard procedures can cause inconveniences such as slower operational processes, which lead to lengthy waits for guests and that can be especially painful after a long trip. Our new Mobile Check-in solution provides an alternative way to simplify the guest journey by reducing time spent on the pre-\nstay process. At an operational level, it enables hoteliers to optimise staff productivity and shift resources to enhance personalised services focused on guests\u2019 needs,\u201d <strong>said Joseph Ling, Founder and CEO at Vouch.<\/strong>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be35059 elementor-widget elementor-widget-image\" data-id=\"be35059\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"728\" data-src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-1024x728.jpg\" class=\"attachment-large size-large wp-image-8787 lazyload\" alt=\"Mobile Check-in Guest User Journey\" data-srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-1024x728.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-300x213.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-768x546.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-18x12.jpg 18w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-700x497.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey.jpg 1240w\" data-sizes=\"(max-width: 1024px) 100vw, 1024px\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" style=\"--smush-placeholder-width: 1024px; --smush-placeholder-aspect-ratio: 1024\/728;\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"728\" src=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-1024x728.jpg\" class=\"attachment-large size-large wp-image-8787\" alt=\"Mobile Check-in Guest User Journey\" srcset=\"https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-1024x728.jpg 1024w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-300x213.jpg 300w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-768x546.jpg 768w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-18x12.jpg 18w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey-700x497.jpg 700w, https:\/\/www.vouch-technologies.com\/wp-content\/uploads\/2021\/12\/MCI-Guest-User-Journey.jpg 1240w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23a8e84 elementor-widget elementor-widget-text-editor\" data-id=\"23a8e84\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tWith the hospitality industry one of the high touch contact sectors most impacted by the pandemic, Vouch\u2019s new Mobile Check-in feature will support hoteliers in their efforts to maintain compliance with social distancing guidelines and reduce direct guest contact through an innovative, contactless guest self-service solution.\n<br>\n<br>\n<strong>Ling<\/strong> shared: \u201cVouch continuously gathers insights from clients, which enables our team to research, develop, test and launch new technological solutions to support the evolving hospitality industry in Hong Kong and Macau. With the integration of the new Mobile Check-in feature to the current suite of <a href=\"https:\/\/www.vouch-technologies.com\/en\/\">Vouch\u2019s hospitality solutions<\/a>, we have armed the industry in the region with the right tools to enhance their digital capabilities as they deliver on their promise of a more connected, safe and personalised experience.\u201d\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6affcc2 elementor-widget elementor-widget-image\" data-id=\"6affcc2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" data-src=\"https:\/\/www.vouchconcierge.com\/wp-content\/uploads\/2022\/02\/Vouch-Mobile-Check-in-Screen-Grabs.png\" title=\"\" alt=\"\" loading=\"lazy\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" class=\"lazyload\" \/><noscript><img decoding=\"async\" src=\"https:\/\/www.vouchconcierge.com\/wp-content\/uploads\/2022\/02\/Vouch-Mobile-Check-in-Screen-Grabs.png\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/noscript>\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\"><\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-d28dfe1 elementor-section-boxed elementor-section-height-default elementor-section-height-default parallax_section_no qode_elementor_container_no\" data-id=\"d28dfe1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9237f7e\" data-id=\"9237f7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e39eb94 elementor-widget elementor-widget-text-editor\" data-id=\"e39eb94\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong>Three easy steps to enjoy a hassle-free check-in experience:<\/strong><\/h4>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f697cd0 elementor-widget elementor-widget-text-editor\" data-id=\"f697cd0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong>1. Guest Registration<\/strong><\/h4>\nGuests will receive an email from the hotel with a unique check-in link for registration, followed by instructions to accept the use of camera to record guest\u2019s identification documents. The optical character recognition (OCR) algorithm will conveniently input all their identification details from their passports in a matter of seconds. Information from this stage is automatically recorded onto the hotel\u2019s PMS, enabling a more streamlined process for hotel operations. Digital copies of travel documents can be collected during this process if the hotel requires.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-006ad61 elementor-widget elementor-widget-text-editor\" data-id=\"006ad61\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong>2. Credit Card Pre-Authorisation<\/strong><\/h4>\nAfter registration, guests can input their credit card details for pre-authorisation. Both registration and credit card pre-authorisation can be completed any time prior to arrival in the hotel.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc46d3 elementor-widget elementor-widget-text-editor\" data-id=\"9bc46d3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h4><strong>3. Identity Verification<\/strong><\/h4>\nUpon arrival, guests may connect to the hotel Wi-Fi to verify their physical presence within the hotel premise, followed by the use of front facing camera to verify their identity through liveness detection technology. Key cards can be issued by front desk staff or kiosk card dispensers.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2aa5a8 elementor-widget elementor-widget-text-editor\" data-id=\"d2aa5a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tFor more information on Vouch, please visit <a href=\"https:\/\/www.vouch-technologies.com\/en\/\" target=\"_blank\" rel=\"noopener\">https:\/\/vouch-technologies.com<\/a>.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vouch Launches Mobile Check-in for Hong Kong and Macau Hospitality Markets [Press Release] Designed for the endemic era, integration of latest features ensures seamless check-in from time of booking to arrival, thereby enhancing the overall customer journey Hong Kong \u2013 22 February 2022 \u2013 Award-winning&#8230;<\/p>\n","protected":false},"author":4,"featured_media":10406,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[179],"tags":[228],"class_list":["post-10386","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","tag-press-releases"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/10386","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/comments?post=10386"}],"version-history":[{"count":0,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/posts\/10386\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media\/10406"}],"wp:attachment":[{"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/media?parent=10386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/categories?post=10386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vouch-technologies.com\/en\/wp-json\/wp\/v2\/tags?post=10386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}